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Patriot Buick GMC

Killeen, TX

4.0
122 Reviews

4600 East Central Texas Expressway

Killeen, TX

76543

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122 Reviews of Patriot Buick GMC

February 08, 2010

The sales staff was very professional. The dealership facility is much nicer than others in town. I especially liked the Sales Manager, Winnie Lewis. She was tremendous and helped me find the right car More

by jtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winnie Lewis
September 09, 2006

I would only recommend this dealer for highly experienced buyers, otherwise you are likely to get burned. The sales staff are very nice however they have little negotiating authority and have to run back and More

by escalate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales manager
Feb 23, 2011 -

Patriot Buick GMC responded

Dear escalate: On behalf of Patriot Buick GMC management, I want to sincerely apologize for any unfavorable experiences you may have had at our dealership in the past. Though I realize you reviewed Patriot in 2006, I hope you will give us the opportunity to do business with you once again. Customer service is our #1 priority, and we use customer input to continuously improve our processes, ensuring your experience is 100% satisfactory every time you visit our dealership. In an effort to continue this dialogue about your experience, I would gladly welcome your email or phone call (see info below). Again, thank you for your business, and look forward to hearing from you soon! Best, Tiffany Hamden Customer Relations Manager Patriot Buick GMC tiffanyh@patriotcars.com 254.690.7000

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