Patriot Buick GMC - Service Center

I was treated with respect. Very important. Richard was very kind and answered questions I had. Very important. Richard was very kind and answered questions I had. More

Dropped my truck off for its first oil change, tire rotation, air filter change, and diagnostic of brake life sensor error since I’ve owned the truck from buying it 4 months ago. I also asked that a bi rotation, air filter change, and diagnostic of brake life sensor error since I’ve owned the truck from buying it 4 months ago. I also asked that a bit of an inspection be performed so I know how things are looking. Work was performed, and I was notified that the brake sensor error was due to a broken wire on the brake pad. I was sold on all new brake pads and new front rotors. Paid the full price with no complaints, even with as high as it was. What ticked me off was the fact that I’m treated like royalty when I’m signed in at the dealership and told that I’m being taken care of and that they go above and beyond to perform a multi point inspection with every vehicle they service, including topping off all fluids and so forth. It’s been about a week since it was serviced and my light is now on for low windshield washer fluid and all of my tires have different pressures. I realize washer fluid is cheap and I can do it myself and also that tire air fluctuates with cold temps and can easily be adjusted. But I pay good money for them to do the work so I don’t have to. It would be such a big deal if the customer service sales people didn’t over promise and under perform. More

The service is great! We just wish we didn’t have so much trouble with a car that we bought there. We just wish we didn’t have so much trouble with a car that we bought there. More

Excellent care. Kept me well informed. 5 stars to everyone involved. Definitely impressed with your service. Kept me well informed. 5 stars to everyone involved. Definitely impressed with your service. More

Service department extremely knowledgeable and friendly. Loved the Starbucks counter in the waiting area. Waiting area comfortable and spacious. Loved the Starbucks counter in the waiting area. Waiting area comfortable and spacious. More

Always friendly never disappointed takes good care of the costomer the costomer comes first and also takes good care of my truck costomer the costomer comes first and also takes good care of my truck More

Had a great experience from beginning to end. My first visit to the dealership was to make an appointment. Everyone was friendly and helpful. Then the day for my appointment rolled around. I've n My first visit to the dealership was to make an appointment. Everyone was friendly and helpful. Then the day for my appointment rolled around. I've never had better customer service with anything car related. You've earned my business for years to come if this is how you do things on a daily basis! More

Was willing to work with us on the repair. Came up with a solution to make the repairs in a timely manner Came up with a solution to make the repairs in a timely manner More

They explain what needs to be done and the estimated wait time. The waiting room is clean with drinks and snacks available. time. The waiting room is clean with drinks and snacks available. More

The dealer contacted me about my need for service and was very helpful in getting me in for service. very helpful in getting me in for service. More