Patriot Buick GMC - Service Center

Got me scheduled at a time convenient to me. I do think they owned a bit more of the responsibility for the cap coming off the mirror than they were willing to accept. I do think they owned a bit more of the responsibility for the cap coming off the mirror than they were willing to accept. More

Overall it was a good experience. The lady that checked me in was very nice so was the lady that checked me out. Also it was very nice that my car was brought around to me. The lady that checked me in was very nice so was the lady that checked me out. Also it was very nice that my car was brought around to me. More

Always professional Cares about the customer and any issues they are having Does a1 work issues they are having Does a1 work More

Always keep me informed about vehicle service needs to keep me safe and running well! keep me safe and running well! More

Always get top notch service. Keep me updated through the entire time they work on my vehicles. Staff is very courteous. Keep me updated through the entire time they work on my vehicles. Staff is very courteous. More

Very friendly place. Josh was the best.everyone made us so comfortable with a relaxed atmosphere.was not rushed at all to buy a car. Josh was the best.everyone made us so comfortable with a relaxed atmosphere.was not rushed at all to buy a car. More

This time was not like the other times so I'm not sure if something changed but there were several services that were labeled as needing immediate attention and I was not told about them and then they were m something changed but there were several services that were labeled as needing immediate attention and I was not told about them and then they were marked as declined. I was aware of the 2 services that were the 36k mile and I did decline those but all the other ones that I only found out through the video that was sent were marked as declined and I wasn't given the option to take care of any of those. She wrote up the order prior to knowing what the vehicle needed and I should have been told by someone that after the inspection they recommended services and then given the option to get them taken care of but they didn't do that this time. They just came and got me and told me it was done and I paid. I would have liked to have had the critical services taken care of while I was there, especially the cabin air filter. Thank you! More

I found the staff to be courteous, well informed and helpful. Rose took me home after I dropped off my car. I knew Gibson Mattice would do a thorough job inspecting my car and give me the best advice as helpful. Rose took me home after I dropped off my car. I knew Gibson Mattice would do a thorough job inspecting my car and give me the best advice as to how to proceed. Then I picked up my car later in the day and Julie took my payment and guided me to where I would find my car. More

Great communication from drop off to pick up. The dealership was super clean and organized! The dealership was super clean and organized! More

Glbert MASSTIC and Kasey were wonderful to work with in dealing w my car. I hope Gilbert can work on my car next week as am currently stopped in Main st in Balley as my car engine has overheated again.😓 dealing w my car. I hope Gilbert can work on my car next week as am currently stopped in Main st in Balley as my car engine has overheated again.😓 . More