Patriot CDJR of Tulsa

Timely ans friendly service a little disappointed with the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very re the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very responsive!!!! More

Sept 3 9:40a met with Daniel regarding issue with my Jeep 4:00p Daniel called with proposed repair. Before he could give me the cost, I was Interrupted by an urgen Jeep 4:00p Daniel called with proposed repair. Before he could give me the cost, I was Interrupted by an urgent call. I told Daniel I would call him right back. I tried Several times to to call him back leaving v/m messages which HE did return. Sept 4 9:00a Called and left several messages for Daniel. I even asked service secretary to hand Deliver messages to him. Also, was transferred to Teresa and she, kindly, hand Delivered a message to him. I continually tried to reach Daniel until 11:30a. I Ended up borrowing a car and driving to Patriot. Daniel was at lunch. Teresa Was very kind and understanding and tried to assist. Chris stepped in and inter- Vened. He gave me the info I needed and the cost. I gave my authorization to Perform the work. Sept 5 1:15p. Daniel FINALLY returned my numerous calls - nearly 48 hour later! He gave me The info Chris had already given me and Chris had already ordered the part! Sept 9 4:15p. Chris called to say my car was ready. The shuttle was not available so I picked It up on Sept 10. Someone needs to give Daniel customer service lessons. The frustration and inconvenience he caused me are inexcusable. I will continue to service my Jeep at Patriot but ONLY if I can deal with Chris.and/or Teresa. More

Great salesmen, best customer service. They no how to treat people and work they. Awesome They no how to treat people and work they. Awesome More

Easy to schedule an appointment and my advisor was great thank you very much again thank you very much again More

Great service, clean place, quick job, 100% recommended, my car was in good hands, thanks my car was in good hands, thanks More

I travel a lot so I have been to several dealerships for my maintenance. I have to say that Patriot is at the top. If I can come here for service in the future I will. Great customer service and quicker tha my maintenance. I have to say that Patriot is at the top. If I can come here for service in the future I will. Great customer service and quicker than any other I have been to. Thanks Patriot! More

Maybe a little better communication between everyone would have been nice. We were told to come get the truck, it was ready. We drove 3 hours to the dealership and it wasn’t even close to being ready. T would have been nice. We were told to come get the truck, it was ready. We drove 3 hours to the dealership and it wasn’t even close to being ready. Thank goodness they loaned us a similar truck to drive until they got it ready. Thank you for everything you did for us! We love the truck. More

They were very attentive and very friendly there at the Tulsa dealership Logan was training another salesman and was very good in his training Tulsa dealership Logan was training another salesman and was very good in his training More

Best customer services! !! I did not have an appointment and I was out within an hour. They earned my respect and a customer for life!! !! I did not have an appointment and I was out within an hour. They earned my respect and a customer for life!! More

one of the best deal i have ever made all the staff was helpful and kind helpful and kind More