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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
531 Reviews

531 Reviews of Patriot CDJR of Tulsa - Service Center

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October 05, 2024

Bad service, they broke the tire lock when they rotated the tires, they just say they are going to order me another one and they don't do anything, it's been more than 6 months now.. More

by duran_1184
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Christopher Rodgers, Derek Childers, Ronny Roughton
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a one-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 04, 2024

Only used service department. 10 year old Jeep with under 50k miles. Within the last year, have replaced vapor canister, gas tank, and solenoid all in for about $2500. Same set of More

by tracygward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa Adams, Christopher Rodgers
October 02, 2024

DANIEL MARTINEZ CLAIM TO HAVE PUT A NEW BATTERY AND A NEW WIRE TO THE BATTERY IN! ALSO HE CLAIMED TO HAVE SERVICED MY VEHICLE, A FRONT WHEEL ALIGNMENT AND MUCH MORE. BUT IT IS ALL A LIE 😭 HE GAVE US A DISCO More

by EARLSTRIPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DANIEL MARTINEZ
October 02, 2024

You lied about the work that you was doing for us that we paid for we did not get the front end alignment that you said you did or the oil change More

by EARLSTRIPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Martinez
October 02, 2024

Good customer service. Car was done within the time they told me it took to fix the issue. Service advisor was knowledgeable, told him what the problem was and he gave me More

by thompsonjanet055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams, Christopher Rodgers
September 30, 2024

Wasn’t told that my appointment would not include troubleshooting the issue I listed because it was Saturday. I was told I had a secondary battery under my passenger seat . I found that not to be t More

by haxsaw33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Christopher Rodgers
September 30, 2024

They have been very helpful on my situation with the warranty and updates for my truck. I switched from another dealership and have been satisfied with the results. More

by don_schumacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodgers, Ben Perry
September 30, 2024

I had a great experience. The service was fast and I got everything I needed. More

by nm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Daniel Martinez, Christopher Rodgers
September 29, 2024

Chris is fantastic. He fit me in on a tight schedule to take care of me before my vacation. Not only did they fix my problem but it solved another problem of my compass More

by DIXON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Daniel Martinez, Christopher Rodgers
September 28, 2024

Chris was great! He checked on my free oil change from previous owner and got it approved. More

by DPARKS2527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodgers
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