Patriot CDJR of Tulsa - Service Center

Great customer service! Daniel went above and beyond to provide service needed so can make my other appointments. Daniel went above and beyond to provide service needed so can make my other appointments. More

My experience was ok the staff went out of their way to help. The said it’s possible the gas cap light will come back on if it does I can bring the vehicle back help. The said it’s possible the gas cap light will come back on if it does I can bring the vehicle back More

Appointment was easy to make. Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready. When I called to check on it, i was told someone would call me back. When I didn't hear back and called again, they had a hard time finding the record. Said the phone number wasn't correct but I had given it several times, recieved texts that morning and it was correct on the paperwork when i picked up. I also wasnt told the courtesy van stopped at 4 and since I work until 6,I was stranded for an extra 30 minutes until I could find a ride. Not the end of the world but if I had been called, I would have taken a break at work, asked for a ride and picked it up earlier. Cashier and crew that evening were great, I apologize but I don't know their names. More

Does good work, but too much upselling for services in service department. Good people though. service department. Good people though. More

I love the after five service option for oil changes and whatever else you may need... Game Changer!!! whatever else you may need... Game Changer!!! More

Nice customer service and the staff are very friendly . And very fast with your vehicle And very fast with your vehicle More

Leave me alone and stop sending me survey requests. Leave me alone and stop sending me survey requests Leave me alone and stop sending me survey requests More

Thank you Service was great I will be back this is my second oil change second oil change More

everyone was great. the service manager was knowledgeable, the shuttle driver was nice and the whole team was professional. nobody told me that checking my engine lig the service manager was knowledgeable, the shuttle driver was nice and the whole team was professional. nobody told me that checking my engine light would cost extra... and they never put my seat and mirrors back. More

I actually had a couple concerns. My car only takes 7 quarts of oil but I was charged for 10 quarts. Also there was oil spilled all over my engine, ingnition coils, fuel injecors and My car only takes 7 quarts of oil but I was charged for 10 quarts. Also there was oil spilled all over my engine, ingnition coils, fuel injecors and smelled like burning oil on the way to my house. I know mistakes happen but it was spilled alot. I sent this message to Theresa but got no response. More