Patriot CDJR of Tulsa - Service Center

Appointment was easy to make. Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready. When I called to check on it, i was told someone would call me back. When I didn't hear back and called again, they had a hard time finding the record. Said the phone number wasn't correct but I had given it several times, recieved texts that morning and it was correct on the paperwork when i picked up. I also wasnt told the courtesy van stopped at 4 and since I work until 6,I was stranded for an extra 30 minutes until I could find a ride. Not the end of the world but if I had been called, I would have taken a break at work, asked for a ride and picked it up earlier. Cashier and crew that evening were great, I apologize but I don't know their names. More

Nice customer service and the staff are very friendly . And very fast with your vehicle And very fast with your vehicle More

Thank you Service was great I will be back this is my second oil change second oil change More

everyone was great. the service manager was knowledgeable, the shuttle driver was nice and the whole team was professional. nobody told me that checking my engine lig the service manager was knowledgeable, the shuttle driver was nice and the whole team was professional. nobody told me that checking my engine light would cost extra... and they never put my seat and mirrors back. More

I actually had a couple concerns. My car only takes 7 quarts of oil but I was charged for 10 quarts. Also there was oil spilled all over my engine, ingnition coils, fuel injecors and My car only takes 7 quarts of oil but I was charged for 10 quarts. Also there was oil spilled all over my engine, ingnition coils, fuel injecors and smelled like burning oil on the way to my house. I know mistakes happen but it was spilled alot. I sent this message to Theresa but got no response. More

Worst 1st time buyer experience. Absolute dog service. Do not recommend Chrysler dodge jeep ram of Tulsa. Absolute dog service. Do not recommend Chrysler dodge jeep ram of Tulsa. More

I come here because there is a good place to work remotely while my truck is being worked on. remotely while my truck is being worked on. More

Repairs not made correctly, in for same 2 problems 3 times phone calls not returned as promised by the service techs and managers times phone calls not returned as promised by the service techs and managers More

Great people, professional, good environment for customers. They were very helpful getting our service done and going over recommendations on future maintenence to keep our car running smooth. customers. They were very helpful getting our service done and going over recommendations on future maintenence to keep our car running smooth. More

Fast service and great people. The service advisor was very helpful with answering my questions or concerns of my vehicle The service advisor was very helpful with answering my questions or concerns of my vehicle More