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Patriot Chevrolet GMC

Hopkinsville, KY

4.3
402 Reviews

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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402 Reviews of Patriot Chevrolet GMC

June 30, 2024

Charged more than sticker price. GM then promised an extended warranty to make up for the “mistake”. Still haven’t received any paperwork or confirmation regarding the warranty. Have More

by 72steveb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gene Curtis, Kris Henderson, Zack Rojas
Jul 03, 2024 -

Patriot Chevrolet GMC responded

Hi Steve, thank you for bringing this to my attention. I take such matters seriously and I am committed to resolving them promptly. Please contact me directly at Patriot Chevrolet Buick GMC so I can address this issue. Best, Gene Curtis, General Manager, (866) 464-2012

June 30, 2024

Service was excellent very very friendly service in the service and parts department and was clean and More

by arnettvonda50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rennier
Jul 02, 2024 -

Patriot Chevrolet GMC responded

Thank you for sharing your positive experience with us at Patriot Chevrolet Buick GMC! We are thrilled to hear that you received excellent and friendly service from our team in the service and parts department. Your kind words mean a lot to us, and we look forward to welcoming you back for your future automotive needs. Drive safely! Best, Gene Curtis, General Manager, (866) 464-2012

June 30, 2024

Price is too expensive for a oil change and it took too long for that type of service More

by jeaninegantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Henderson
Jul 03, 2024 -

Patriot Chevrolet GMC responded

Thank you for sharing your feedback. At Patriot Chevrolet Buick GMC, I strive to offer competitive pricing and efficient service. I appreciate your valuable feedback and invite you to reach out to me directly so I can address your concerns further. Thank you for choosing us for your service needs. Best, Gene Curtis, General Manager, (866) 464-2012

June 28, 2024

Chad and Kendall took good care of me, everyone was very nice. I would recommend to everyone to read the contract before signing, once signed sakes are final. So make sure you understand, and on the same More

by MMRYS66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall , Cortez Ginjauma, Chad Timmons
Jun 28, 2024 -

Patriot Chevrolet GMC responded

Thank you for choosing Patriot Chevrolet Buick GMC and for sharing your experience with us. We appreciate your feedback and recommendation. Chad and Kendall will be pleased to hear your kind words. We value transparency and always encourage customers to review contracts thoroughly. We look forward to assisting you in the future! Best, Gene Curtis, General Manager, (866) 464-2012

June 27, 2024

Everyone was friendly and helpful, and made the car buying experience very easy for my wife and I. More

by DETWEILER191
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel Adkins, Cortez Ginjauma
Jun 28, 2024 -

Patriot Chevrolet GMC responded

Thank you for choosing Patriot Chevrolet Buick GMC, we are thrilled to hear about your positive car buying experience. We appreciate your kind words and are delighted that we could make it easy for you and your wife. We look forward to assisting you again in the future! Best, Gene Curtis, General Manager, (866) 464-2012

June 26, 2024

Always professional and helpful. Patient and courteous. Thankful for their assistance and support. Will return here for future service. More

by MEHOLLAND7080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 27, 2024 -

Patriot Chevrolet GMC responded

Thank you for choosing Patriot Chevrolet Buick GMC for your automotive needs. I appreciate your kind words and I am thrilled to hear about your positive experience with us. I look forward to welcoming you back for future service. Thank you for your support! Best, Gene Curtis, General Manager, (866) 464-2012

June 25, 2024

This dealership gave excellent support and service, the sales agent was the best I've ever worked with More

by WITTDORIS21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue, Gene Curtis, Mike Hills, Kris Henderson, Cortez Ginjauma, Zack Rojas, Chad Timmons, David Rennier
Jun 26, 2024 -

Patriot Chevrolet GMC responded

Thank you for the fantastic review! I am thrilled to hear that you had an excellent experience at Patriot Chevrolet Buick GMC. Our team takes pride in providing top-notch support and service. I appreciate your kind words about our sales agent, and I look forward to assisting you again in the future. See you next time! Best, Gene Curtis, General Manager, (866) 464-2012

June 25, 2024

Knowledgeable, professional, welcoming & courtesy sales & financing consultants! Highly recommend meeting with Zack, Janel, Cortez & Gene to address all of your automobile needs! More

by 76MASONCM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel Adkins, Gene Curtis, Cortez Ginjauma, Zack Rojas
Jun 26, 2024 -

Patriot Chevrolet GMC responded

Thank you for the fantastic review of Patriot Chevrolet Buick GMC! I am thrilled to hear that our team provided you with a knowledgeable and professional experience. I appreciate your recommendation and look forward to assisting you with all your automobile needs in the future. Drive safely! Best, Gene Curtis, General Manager, (866) 464-2012

June 23, 2024

The staff was exceptional. Billy was our guy and he was the best, he was the nicest, sweetest that we have dealt with. He worked things out he explained everything. After worki More

by caroldunn043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Micah Perdue
Jun 25, 2024 -

Patriot Chevrolet GMC responded

Thank you for your kind words! I am thrilled to hear about your exceptional experience with Billy at Patriot Chevrolet Buick GMC. I appreciate your recognition of his outstanding service and dedication to ensuring your satisfaction. Your feedback is truly valuable to me, and I will make sure to pass along your compliments to Billy. I look forward to serving you again in the future and appreciate you choosing us for your automotive needs. Have a great day! Best, Gene Curtis, General Manager, (866) 464-2012

June 21, 2024

Hated my experience from beginning to end. I wont encourage anyone to go here. Travel further outside the area to get more honest people. They add a $4600 warranty and don't tell you its ad More

by snovotny1172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Perdue
Jun 25, 2024 -

Patriot Chevrolet GMC responded

Thank you for your feedback. Here at Patriot Chevrolet Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Gene Curtis, General Manager, (866) 464-2012

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