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Patriot Chevrolet GMC

Hopkinsville, KY

4.3
402 Reviews
Call Dealership (270) 886-1207
View Awards

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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402 Reviews of Patriot Chevrolet GMC

April 25, 2024

Mr. Nick Haneoek is a good service advisor along with the other two employees they help in what your needs are More

by melvindwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no longer works there
Report | Print
Apr 26, 2024 -

Patriot Chevrolet GMC responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

April 23, 2024

I felt pressured to purchase by the seller and others. I wasn’t disclosed correct numbers for my purchase. More

by nesha122290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Apr 26, 2024 -

Patriot Chevrolet GMC responded

Thank you for sharing your experience with us. I would like to discuss what you’ve detailed regarding your most recent visit. I assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so I can resolve your concerns. Best, Gene Curtis, General Manager, (866) 464-2012

April 23, 2024

My sales agent Mr. Rojas was good. Friendly and helpful. Biggest issue with dealership was communication. Everything I found out was because I reached out either by ema More

by MERLE_GOODALL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rojas
Report | Print
Apr 26, 2024 -

Patriot Chevrolet GMC responded

Thank you for sharing your feedback with us, Merle. At Patriot Chevrolet Buick GMC, we strive to provide complete satisfaction for every experience and are disappointed to hear that you feel your purchasing process was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

April 20, 2024

They were very aggressive as in getting you to purchase a vehicle! They pretty much wasn't accepting no as a factor! Which I understand that in the car business! Sale's make them money! They were dishonest a More

by TEEZYTAYLOR96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Apr 23, 2024 -

Patriot Chevrolet GMC responded

Taylor, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Gene Curtis, General Manager, (866) 464-2012

April 20, 2024

They got me right in. before my appointment. The price was higher then I anticipated. More

by BILLIEJSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Report | Print
Apr 24, 2024 -

Patriot Chevrolet GMC responded

Thank you for taking the time to provide this feedback, Billie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Gene Curtis, General Manager, (866) 464-2012

April 18, 2024

The terms change when you go to sign and they talk so fast you can’t think. Definitely would have gone a different route if I had time to read everything. More

by EMINTENN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Perdue
Report | Print
Apr 20, 2024 -

Patriot Chevrolet GMC responded

I appreciate you bringing this to my attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Best, Gene Curtis, General Manager, (866) 464-2012

April 17, 2024

Gave me a great deal on a trade. Eddie was salesman and great to deal with. More

by JAMIE.BROOKS8310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman: Eddie, Micah Perdue
Report | Print
Apr 19, 2024 -

Patriot Chevrolet GMC responded

Jamie, thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Best, Gene Curtis, General Manager, (866) 464-2012

April 17, 2024

My service experience was superior! The check-in was fast and efficient. Great customer service More

by TURNERCHRIS105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with sales
Report | Print
Apr 19, 2024 -

Patriot Chevrolet GMC responded

Chris, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Gene Curtis, General Manager, (866) 464-2012

April 14, 2024

Zack was very great to work with. We got in and out quickly! Ask for zack! More

by ASHLEY.WRIGHT8808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Apr 16, 2024 -

Patriot Chevrolet GMC responded

We sincerely appreciate your feedback about Zack, Ashley. Each employee is a valued member of the Patriot Chevrolet Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Gene Curtis, General Manager, (866) 464-2012

April 13, 2024

The staff members were very welcoming and attentive to me and my needs. Would recommend the salesperson to anyone and the amazing staff More

by destineymckeithen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria , Micah Perdue
Report | Print
Apr 16, 2024 -

Patriot Chevrolet GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Destiney. It helps us to know that we are attentive to the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let me know. Best, Gene Curtis, General Manager, (866) 464-2012

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