Patriot Chrysler Dodge Jeep RAM - Service Center

I contacted the dealership in February regarding my compass not working and was asked to bring it in as it was still under warranty. I took the truck in they checked it reset my computer system and no compass not working and was asked to bring it in as it was still under warranty. I took the truck in they checked it reset my computer system and nothing. They then advised to take out and drive in circles and it would reset. I did this and still nothing. They advised we would need to order another radio. I heard nothing for over to months . When I finally called to ask about it I was told " yes it is in" nd an appointment was set up to bring my truck in. Once I brought my truck in I asked why it had taken so long and they said they had the wrong number for me. This was funny because I received a text the day after I first brought it in asking me to fill out the survey. At any rate, they called said there was a problem, the installed the new radio but the touchscreen didn't work and would have to order another one and they would contact me when it came in. I have waited from March to August and no call. I finally had to have my truck serviced for an oil change and asked about the radio. I was told it was there and that they could get in in in just a few days. I asked if they could also install an aftermarket light bar at that time and how much that would cost. The price was over what I wanted to spend but the radio was installed and working properly. I thought they should have installed the light bar at a lessor price if not free due to the negligence on their part on fixing my truck. More

Quick and friendly service. They have always provided good service on my car. The service manager met me at my car and was ready to start on my scheduled service. good service on my car. The service manager met me at my car and was ready to start on my scheduled service. More

Always enjoy the service I get from Rocky and Tommy. Friendly, up front with what they do and always tell me what I will need next service. Friendly, up front with what they do and always tell me what I will need next service. More

Great experience very professional will continue to bring my cars back to be serviced. Took my truck back on arrival and finished my service earlier than expected. Mary-Beth was the best. Bought my 3rd car f my cars back to be serviced. Took my truck back on arrival and finished my service earlier than expected. Mary-Beth was the best. Bought my 3rd car from her. Will not go anywhere else or buy from anyone but her. 1st class all the way. Jimmy as always was great to work with in Finance. More

Always easy to get my vehicle serviced. Drop it off and they call me when its done, and its right the first time. They ensure to make me aware of any additional services I need and tell the not only how lo they call me when its done, and its right the first time. They ensure to make me aware of any additional services I need and tell the not only how long I have till I need to replace it, but why it is important to be replaced. Thank you More

They do a great job every time I bring my truck in. They were ready for me when I got there and completed the work. were ready for me when I got there and completed the work. More

Tommy in Service on top of it! Love the fact we can call in and he goes above and beyond to get us taken care of! in and he goes above and beyond to get us taken care of! More

It's been right at 15 months since I purchased my 2019 Ram 2500 at Patriot CDJR and thought I'd provide an update. The truck itself has more than lived up to my expectations. But purchasing a vehicle i Ram 2500 at Patriot CDJR and thought I'd provide an update. The truck itself has more than lived up to my expectations. But purchasing a vehicle is the easy part, you won't truly know a dealership until you have to deal with their service department. Since I bought my truck I've had both it and my wife's Jeep serviced at Patriot. Rocky and Jim in the service department have both continued to provide the same commitment to customer service as when I purchased my truck. If you're like I was, tired of dealing with dealerships in the city, you owe to yourself to give Jeremy and his entire team at Patriot the opportunity to earn your business! More