Patriot Chrysler Dodge Jeep RAM - Service Center

I called the service department on Monday to schedule an oil change, a headlamp replacement, and an alignment. I was scheduled for Wednesday morning. I live an hour’s drive away from the dealership. I br oil change, a headlamp replacement, and an alignment. I was scheduled for Wednesday morning. I live an hour’s drive away from the dealership. I brought my vehicle in on Wednesday. The oil was changed. The headlamp needed to be shipped overnight from Dallas, and would be there Thursday morning. The machine to check the alignment was not working. I asked that I be called or texted when the headlamp arrived so I could schedule another appointment. Thursday afternoon I reached the service department on the 3rd try. I was scheduled for Friday after lunch. My headlamp was replaced. The alignment check failed, so I asked if it could be realigned at that time. I was told it would be a while, but they would try to get it done. When reviewing the report for the needed alignment, I noticed that while the picture shown was of my Dodge Journey, the information below referenced a Ford Mustang. Now I wonder if I got an alignment when I didn’t need one, or if the Ford didn’t get one if it needed one! Just a confused mess. More

They continue to do amazing service there. Always updating you on the progress of where they are at on your vehicle. Again customer service is excellent that’s why I drive 120 miles round trip!! updating you on the progress of where they are at on your vehicle. Again customer service is excellent that’s why I drive 120 miles round trip!! More

It was a very rocky start with the accessories manager and the service department. Once the service Manager got involved it our experience was great. and the service department. Once the service Manager got involved it our experience was great. More

Every time I go Here they are amazing. It doesn’t take too long and everyone is courteous. It’s my second car I bought from Mary Beth and when I take my challenger in for service it’s always great. too long and everyone is courteous. It’s my second car I bought from Mary Beth and when I take my challenger in for service it’s always great. More

Fantastic, professional service department. They are always quick with the service and let me know when attention is required for a certain area without being high pressure about it. always quick with the service and let me know when attention is required for a certain area without being high pressure about it. More

Salesman and service center was very nice and appropriate and didn’t have to wait long for oil change and tire rotation and spoke with manager and was very nice and didn’t have to wait long for oil change and tire rotation and spoke with manager and was very nice More

Always have a great experience at Patriot! Everyone is so friendly. Service Dept always does a great job . They’re always so helpful and address any concerns or needs friendly. Service Dept always does a great job . They’re always so helpful and address any concerns or needs More

Got the job done kept the car in the garage when storms was coming.I was kept update on when the parts was coming in was coming.I was kept update on when the parts was coming in More

Quite possibly the best at what she does!!! She goes the extra mile to make sure you're taken care of and treated like a part of the Patriot Family! extra mile to make sure you're taken care of and treated like a part of the Patriot Family! More

Always great service! Never had a problem with scheduling an appointment for service! Highly recommend all areas Hats off to Rocky Webber who has always helped me so much! an appointment for service! Highly recommend all areas Hats off to Rocky Webber who has always helped me so much! More