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Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

McAlester, OK

4.6
525 Reviews

525 Reviews of Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

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May 25, 2024

It was great! Everyone was very professional and helpful! I will be a returning customer! More

by vicki.barnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found our team to be professional and helpful. We look forward to welcoming you back as a returning customer. If you need anything in the meantime, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

I pretty much always enjoy coming in and visiting with Jeff (service) he always remembers me and always tells me what’s going on with my truck. Joe ( my salesman) is always good for a conversation Brittne More

by jrcountry19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your feedback! We're delighted to hear that Jeff from service and Joe, your salesman, provide such personalized and enjoyable experiences for you. It's wonderful to know that they remember you and keep you informed about your truck. We'll be sure to pass along your compliments to Brittney as well. If you ever need anything else or just want to chat, don't hesitate to reach out. We appreciate your continued support!

May 24, 2024

The service department is very professional and finished the service in a timely manner I am very satisfied. More

by sherman.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your feedback! We're pleased to hear that our service department provided professional and timely service. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 24, 2024

Customer service is very friendly and if I have a question they are very helpful in giving or finding the answers to my questions. More

by donnaphillips18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your kind words! We're delighted to hear that our customer service team has been friendly and helpful in answering your questions. If you ever need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 22, 2024

They were able to service my vehicle quickly and get me back on the road! More

by Jeep Cherokee Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Knighton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Galey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Nickerson, Dominique Chumley, Devin Durrett
May 21, 2024

The service dept. worked on my truck and returned it in a timely matter. As always, good customer service. More

by terrell_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
May 21, 2024

They are always on time with our appointment. And gets it serviced in a timely manner. More

by jackiedillard63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 20, 2024

Totally SUCKED! . kept my truck for 10 days.didn't do xxxx!.charged me 1200.00 for restocking fee, didn't show me prices for the restocking fee!.I had to return to Ca More

by kemx40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff alan
May 17, 2024

The service department has always been friendly and keeping me informed on what services I need. More

by fastbreakbb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shieldnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Dealer took forever to work on a simple problem. Car was towed there where it sat for 5 business days without an answer. Had to go in and speak to the general manager to get anything done just to ge More

by ccampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred- service advisor, Jeff- mechanic
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