Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

I was charged for gap insurance and Priority One plan without being explained what they were nor advised there was a cost to each. While at the dealership I did not have my glasses and was unable to read without being explained what they were nor advised there was a cost to each. While at the dealership I did not have my glasses and was unable to read anything I was asked to sign. I trusted you to abide by the deal I made with sales. After arriving home and getting glasses I looked over the paperwork and noticed the numbers of the sales contract were not what I had agreed to. It included charges for gap and Priority One which I did not want. I returned to the dealer the nest morning at 9am and requested to see someone in finance and met with Tim, I explained to him that I didn't know what theses two items were at the time of the signing and wasn't aware they were costing me extra, he finally had me sign a cancellation form and told me what the new purchase amount would be which was what I had agreed to but was not able to get me a new purchase agreement or an amended one. I would like a copy of the amended purchase agreement with the correct amount, and also a copy of the cancellation form I signed. Tim said he would get me these copies but as yet I have not received them. More

Brittany was so helpful! I had the best experience when my car was in the service department for 2 weeks. I had the best experience when my car was in the service department for 2 weeks. More

We keep coming to Patriot for our service because the staff is kind, service is top notch! staff is kind, service is top notch! More

Brittany is the best she is so helpful and has the best attitude. Will always want to work with Brittany! attitude. Will always want to work with Brittany! More

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The staff was very nice and accommodating. So far it’s been a very good experience. So far it’s been a very good experience. More

They continue to show professionalism even when problems continue to come up with my vehicle continue to come up with my vehicle More

They have helped me with my truck for service multiple times always very helpful would recommend times always very helpful would recommend More

They did an outstanding job from start to finish, they took great care of me. Brittani did great at keeping me informed and answering all my questions! took great care of me. Brittani did great at keeping me informed and answering all my questions! More

Effective courtious well maintained and nice facility with staff that cares and has compassion for the everyday someone looking to buy there dream vehicle. with staff that cares and has compassion for the everyday someone looking to buy there dream vehicle. More