Patriot Subaru
Saco, ME
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327 Reviews of Patriot Subaru
Professional and helpful This was my 2nd time dealing with Patriot. They helped me tremendously and I won't go anywhere else for service. I can always depend on them for my ne This was my 2nd time dealing with Patriot. They helped me tremendously and I won't go anywhere else for service. I can always depend on them for my needs and budget. More
One Call Is All It Took!!! 4:00 Friday afternoon... Was working with another dealer on a 2015 XV Crosstrek... They told me the color I wanted wasn't available anywhere in New En 4:00 Friday afternoon... Was working with another dealer on a 2015 XV Crosstrek... They told me the color I wanted wasn't available anywhere in New England... I knew that Patriot had one, so I called them up. I had the privilege of speaking with Ashley Poirier. I told her that I wanted to buy the car over the phone, and the car was in my possession by 1pm on Tuesday. I am very happy with the experience, and would highly recommend Patriot Subaru! By the way, the other dealer never contacted me again! More
Excellent Dealership Purchased a new 2015 Subaru Impreza Sport Station Wagon. This is my 2nd vehicle purchased at this dearlership. Mike Avery Sales Associate was very pat Purchased a new 2015 Subaru Impreza Sport Station Wagon. This is my 2nd vehicle purchased at this dearlership. Mike Avery Sales Associate was very patient in helping me purchase my new vehicle. Glen Reed and David Shoemaker were also very helpful with the sale of the vehicle. More
Excellent experience in leasing a new Forester Salesman Mike Avery made the experience in leasing a new Forester a pleasurable one. He was very patient in instructing us on use of the many features Salesman Mike Avery made the experience in leasing a new Forester a pleasurable one. He was very patient in instructing us on use of the many features of the new vehicle. Our trade in was a 2007 Outback so much was confusing, particularly to a couple of old duffers More
Misrepresentation of Service/ Maintenance contracts Talk about misrepresentation- sales -service - Being sold a $1500 service contract on a new car that DOES not actually include service....? OH wait Ma Talk about misrepresentation- sales -service - Being sold a $1500 service contract on a new car that DOES not actually include service....? OH wait Maintenance which is not Maintenance service is actually another $1000- REALLY talk about a way to scheme- and make a buck !!! Shame on us because we bought two cars and just found out -- so we lets be clear Patriot Charges 2,500 to maintain and service a NEW car- ALL free included at other dealerships-- Then they acted as if I was the one who made the error or was confused when it was CLEARLY marketed to rip you off!!! I had to give them the one star because they offered to allow us to take the maintenance package off the car- jeez thanks They should have a maintenance department and not a service department!! More
Turned around a used car buying experience for my son I live in CT and my son attends college in Maine. He is required to have a car for his emergency services internship, so when the car he took to scho I live in CT and my son attends college in Maine. He is required to have a car for his emergency services internship, so when the car he took to school blew an engine, there was a lot of stress trying to help him from afar. He thought he found a good option at a nearby used car place, but when we went to test drive the car and sign papers, the whole experience was so off that we walked away. We remembered Patriot from vacations in Saco and checked online to see if they had anything that could be a fit. A quick call confirmed 2 great options in stock and we headed over. Matt was so helpful and helped us work a deal for the better of the two cars to meet my son's budget. Tony got him a loan rate that was 2% better than we had found. All staff were friendly and we were even offered lunch from the buffet that they have every Saturday. A stressful situation and bad experience were completely turned around and 2 hours later my son drove away in an even better car than he had hoped for and a 3 year warranty to get him through school without worry of another major repair. I feel so much better knowing that he has these folks to help him out for the next couple of years while he finishes school. More
Best car buying experience I have ever had!! I was researching multiple brands and was ultimately searching for the best overall price and SUV for me. Jackie responded to my request almost as so I was researching multiple brands and was ultimately searching for the best overall price and SUV for me. Jackie responded to my request almost as soon as I sent it in on an Outback. She answered all my questions - which I am sure after weeks of trying to get there was not easy!! I finally met with her and the rest of her team. Ashley and Kaz worked directly with me when I was in the dealership. I have to say they were just amazing and I had to buy a car from them!! I never felt pressured by them and feel like I have made new friends. I will use their service department from now on too! I love my new Outback and would recommend Jackie, Ashley, Kaz and the rest of Patriot Subaru to anyone!! More
$48 to change a fuse?! They charged my elderly mother $48 to change a fuse in her car today. The same car she bought new from them. Taking advantage of elderly, naive people They charged my elderly mother $48 to change a fuse in her car today. The same car she bought new from them. Taking advantage of elderly, naive people is NOT okay. Shame on you, Patriot Subaru. More
Amazing they achieved the impossible . A New Outback owner Excellent Awesome Amazing experience. I thought it was impossible for me to own a new top rated car. A parent of 4 with 3 college tuitions and lim Excellent Awesome Amazing experience. I thought it was impossible for me to own a new top rated car. A parent of 4 with 3 college tuitions and limited finances. The staff at Patriots listen with NO pressure, they are compassionate, genuinely care. Their goal was to provide me with the right vehicle for my needs, at a price and payment that wasn’t going to hurt. Lonny Listened to my obstacles and made suggestions for me to consider. Low financing for 72 months, my car payment is just slightly above my monthly cell phone bill. These are rare individuals, professionals with high integrity that deliver on their word. A refreshing and extremely rare experience in any business these days. Since 1985 I have owned Hondas and Toyotas. The ride, reliability, safety ratings, and value of the Subarus is phenomenal. I look forward to a long term experience with both Subaru and this Patriots Subaru Dealership. More
Outstanding Their willingness to please their customers is unparalleled. We just bought our second car from them. Service and sales outstanding. They stand by the Their willingness to please their customers is unparalleled. We just bought our second car from them. Service and sales outstanding. They stand by their word and do what they say they are going to do. More

