Patriot Subaru

1:00 PM Memorial Day my husband and I went to Patriot Subaru, we were greeted by Vinnie, he asked what we were looking for. I said "we were looking for 2 things, a price for you to buy our car outri Subaru, we were greeted by Vinnie, he asked what we were looking for. I said "we were looking for 2 things, a price for you to buy our car outright and a second price if we traded it in". Vinnie replied and I quote "No Problem, they are one and the same". We spent the next hour to hour and a half, waiting and looking at a couple of cars, we finally received the offer in writing (that the manager worked on)and we left moving on to other dealerships to look at other cars that were on our list. We ended up at Prime Hyundai and found the vehicle that we decided that we wanted to buy. (we have since purchased the Hyundai). We called Vinnie and told him we would like to take him up on his offer to buy our car. He then completely changed his story and said he would have to find out if his manager would even want to buy my car we were put on hold for several minutes and then disconnected, he called back and said that they would honor their written quote only if we traded in the car, if we just wanted to sell it would be thousands less. So I guess the "No problem, they are one and the same" was a flat out bald face lie. For the record I am also filing an official complaint with the Better Business Bureau for their dishonest business practices. More

Since 2004, I have purchased several vehicles with Patriot Subaru to include maintenance services. What makes this dealership so special? Quick simply put, its employees. Doesn't matter whether you Patriot Subaru to include maintenance services. What makes this dealership so special? Quick simply put, its employees. Doesn't matter whether you are working with the owner, a prior or new salesperson, upper or lower management or the service department. Always a smilng face, always willing to work with you and listen to your needs, unprecedented desire to provide you with the best experience possible. How great is it when you can walk back into a dealership and be greeted on a first name basis?! It's like being in "Cheers". So thanks again to Adam, David, Jackie, Vinnie, Wayne and of course, Colby. Hope I didn't miss any one. Customers for life--Jeff and Ange More

My wife and went in to look at what we might be able to get into for a new car. Our car was getting up there in the the miles and was still in decent condition, so we felt we could get a good deal on trad get into for a new car. Our car was getting up there in the the miles and was still in decent condition, so we felt we could get a good deal on trading it in. So we met Corey Creteau our salesman at Patriot Subaru, he was extremely helpful and let us test drive and look at numerous cars till we found the one. They helped us with getting a good deal on a load with a bank and really made the process easy and painless. Which is always good. Im happy with the great new car and service my wife and I received at Patriot Subaru, Corey really is a great salesman. More

Been looking several weeks for a new car been to several dealers and was not happy with dealing salesmen & managers.Went to Patriot which was by far my best experience. Everyone salesmen, sales manager & dealers and was not happy with dealing salesmen & managers.Went to Patriot which was by far my best experience. Everyone salesmen, sales manager & finance highly exceeded in being friendly, polite, respectful, not at all pushy. They all listened to what I was saying was treated fairly when it came to purchasing the car, financed it with them & the paperwork etc was incrediably easy from the last time I bought a new car (7yrs ago). My car was ready to drive away when I came to get it. The overall experience & atomosphere @ Patriot I felt was customer friendly & professional and will certainly recommend them to friends & family. Theresa Mazziotti More

To Whom It May Concern: To say that I am an extremely To Whom It May Concern: To say that I am an extremely satisfied customer is a large understatement. I ended up at Patriot Subaru after doing my ho To Whom It May Concern: To say that I am an extremely satisfied customer is a large understatement. I ended up at Patriot Subaru after doing my homework at other dealerships. I was a bit discouraged and very tense before walking into Patriot Subaru. I knew that a very good friend of mine's daughter, Jessica Guerrette, had recently been hired there...and that is actually what brought me there to begin with. I have known Jessica myself for a long time and lover her to pieces. I knew that she wouldn't steer me wrong. Jessica's enthusiasm, encouragement, wisdom and overall professionalism put me at ease from the first moment. As soon as I stepped foot on the lot I knew I was in the right place. I literally walked into the showroom, saw Jess and said, "hey, Jess, want to sell me a car today??" She was thrilled as I was too. She showed me some cars, told me about the current one I just bought yesterday, we took it for a test drive and I knew my search was over. Jessica made this tedious task so easy for me and I am thrilled. I was happy to be able to help her as well. My goal was to walk out of there, driving off the lot in my new car and writing a check for the amount in full without financing. All of these things were accomplished in approximately one hour. Wow!!!! Just what I was hoping for. Jessica Guerrette should be commended in more ways than I can say on her hard work, dedication and commitment to Patriot Subaru. She is a very hard working young lady and I will tell EVERYONE I know to go to Patriot Subaru. I am very thrilled with my new car and want to thank everyone there, especially Jessica, for truly making this a worthwhile experience. The Sales Manager, Tony, was professional, forth-coming and was also very wonderful to deal with. To say thank you doesn't even quite seem fitting...but truly I am very thankful for all that you do at Patriot Subaru to make your customers feel happy as they walk out the door. I will continue to send anyone I know looking for a car to shop at Patriot Subaru. Sincerely, Kathleen M. Ross (new owner of Honda Civic) :) More

We had a good experience at Patriot. We will likely purchase another vehicle here. They have free food on Saturdays, so if you are in the mood for a test drive and a snack this is the place to be. The purchase another vehicle here. They have free food on Saturdays, so if you are in the mood for a test drive and a snack this is the place to be. The sales people were friendly and the service people very knowledgeble. More

Corey and Tony were very attentive and made the car buying experience pleasant. Corey walked me through every inch of the vehicle, what each feature was and how it worked. I've never had a salesperso buying experience pleasant. Corey walked me through every inch of the vehicle, what each feature was and how it worked. I've never had a salesperson spend so much time with me; it was unexpected and I learned a lot. The attention that both men gave me made me feel valued as a customer. I appreciate the time, energy and effort that Tony and Corey gave me. More

Awesome service. Everything was taken care of within 3 hours of the test drive. We highly recommend Dan Walker for your next auto purchase. We got the price we wanted on the vehicle we wanted, no pushing hours of the test drive. We highly recommend Dan Walker for your next auto purchase. We got the price we wanted on the vehicle we wanted, no pushing for something we didn't want. It was the easiest dealership experience we've ever had! More

I was very impressed and pleased with the service performed on our 2006 Subaru Outback. Dane was especially helpful, keeping me informed every step of the way, assuring that i was aware of the cost performed on our 2006 Subaru Outback. Dane was especially helpful, keeping me informed every step of the way, assuring that i was aware of the cost involved as well as the time involved. We will definitely be using Patriot Subaru for next service need. More

I was pleasantly surprised by the Patriot Subaru dealership. Everyone was very friendly, but not pushy. I had not owned or driven a subaru previously and Dan was more than happy to set me up with dealership. Everyone was very friendly, but not pushy. I had not owned or driven a subaru previously and Dan was more than happy to set me up with a test drive. I was really surprised by the way the Forester handled and the soundness of the vehicle itself. The whole sales deal was extremely smooth with no dickering over price or trade in value. It was a very pleasant experience and I would recommend the dealership to anyone. Sincerely, Cristal Cote More