Patriot Subaru

From the moment I walked in Patriot it was a completely different experience then any I have had at a car dealership. The whole process was smooth, comfortable and relaxed. Walking in the door I was different experience then any I have had at a car dealership. The whole process was smooth, comfortable and relaxed. Walking in the door I was greeted by Vinnie. He was polite and friendly. Having already been to another Subaru dealer as well as much online research I had a fairly good idea of what I was looking for. After going over my list of wants and my desired monthly payments the team set out to make it happen. I FINALLY decided between 3 different cars (I'm not kidding it probably took me a good hour!) all the while Vinnie, Brian and Keri worked with me to make sure I was happy with my decision. I never once felt pressured, hassled or anything less then in the hands of a team that legitimately wanted to ensure an amazing experience for me. Being curious as I am, everything I had questions on (including what affects trade-in value) were patiently answered. I have never had such an amazing car buying experience. The comfort and sense-of-humor possessed by Vinnie made this purchase surpass most of the customer service experiences I have had in a long time and certainly far beyond anything I would expect from a dealership. I left feeling very taken care of and confident that I had purchased the right car for me and my budget. When I am ready for another purchase I will save a lot of time and headache by heading straight to where I know I'm more than a walking dollar sign. I have and will continue to recommend Patriot Subaru and Vinnie to all of my friends and family!! I could not be happier and I know that anyone who visits there will be in great hands. Usually in dealerships you are expected to give respect and none is given in return. This is not the case here, give respect and it will be given back many times over. More

I just recently bought my third vehicle from Vinnie and the folks at Patriot Subaru and, not only will I continue to buy Subarus for a hundred reasons, I would ONLY buy from Patriot - and Vinnie for as lon the folks at Patriot Subaru and, not only will I continue to buy Subarus for a hundred reasons, I would ONLY buy from Patriot - and Vinnie for as long as he works there. In each of my three experiences buying there, I have found that Vinnie, his colleagues, and the finance manager bend over backwards to make sure that I get a price I'm comfortable with and have a positive experience. I have never felt pressured, nor have I been neglected in any way. As a matter of fact, before buying my 2010 Forester I was very impressed by how patient Vinnie was during my many phone calls to him as I was researching and deliberating my decision of which new vehicle to buy. He made sure that I got an AMAZING trade-in value for my Legacy and a great monthly payment - not to mention a car that I love. In the past 5 years I have referred about 7 friends and colleagues to Vinnie and Patriot Subaru and no one has been disappointed with their car or with their buying experience. Everyone is so friendly and welcoming - even when I am simply there for service - that it almost feels like family. I highly recommend Patriot Subaru, and Vinnie in particular, for exceptional customer service. More

I started my relationship with Patriot a number of years ago when I bought Vinnie Martorano's old car (2005 Legacy GT LTD). I got a great deal on the car at that time, it was in awesome shape, and it was e ago when I bought Vinnie Martorano's old car (2005 Legacy GT LTD). I got a great deal on the car at that time, it was in awesome shape, and it was easy to buy. A few years later I was tempted with an offer on a 2009 turbo legacy that I just couldn't pass up. I bought the car, my wife bought an outback, and the professionalism and lack of BS with negotiations led me to recommend a few of my friends purchase from the same dealer. I was talking with Vinnie about this recently, and we think at least 8 cars have been sold because of my positive experiences and the resulting recommendations. Vinnie has always been friendly, courteous, and fair. I wouldn't hesitate to send my friends to him, and that's not something I'd do lightly. Vinnie is awesome. He's energetic, charismatic, and he's like that after the sale too; we've talked plenty of times about cars, hobbies, etc, with no intent on my part to buy a new vehicle. It's easy to see that Vinnie loves his job. I've had good experiences at Patriot but Vinnie really sells it for me. I don't trust anyone with my hard earned dollars, but do your research, get an idea on what a good price is, then go talk to Vinnie and see how the numbers match up. I think you'll be pleasantly surprised. More

Vinnie worked really hard to get me a good interest rate on my loan and he got me a great deal on the car. This is the second car I have bought from him. He went above the call of duty and argued for a bett on my loan and he got me a great deal on the car. This is the second car I have bought from him. He went above the call of duty and argued for a better rate because the worst thing on my credit wast't really my fault. More

I bought a new Subaru Outback from Patriot Subaru recently. First, let me say I love the car. However, the buying experience at Patriot was a different story. The sales person was very pleasent at fi recently. First, let me say I love the car. However, the buying experience at Patriot was a different story. The sales person was very pleasent at first, but then turned very rude and resorted to high pressure and intimidation tactics that made me very uncomfortable when I said that I wanted a day or so to think it over. This was my first new car buying experience and I don't ever want to go through that again. I would purchase another Subaru without reservation, but certainly won't ever be going back to Patriot, not even for service. More

We recently bought a Subaru Impreza here, after searching other dealerships. Patriot subaru was, by far, the best dealership we have ever had the pleasure of working with. Their prices were the lowest arou other dealerships. Patriot subaru was, by far, the best dealership we have ever had the pleasure of working with. Their prices were the lowest around and their customer service was outstanding. We were not hounded in the parking lot the minute we drove in like were were at Pape Subaru, which was a blessing. Corey greeted us with a smile and a friendly Maine "How's it going?" and worked with us every step of the way. He was truly amazing. He listened, he could answer every question we had, and was honest. He found every military discount and rebate available for us, and didn't give us the "How much do you want to spend?" spiel. He straight up gave us the lowest possible price, and we commend him for that. His outgoing personality and knowledge is what keeps us coming back. We always ask for Corey, and when it comes time to purchase our next Subaru, we know who we will be purchasing through. Thank you, Patriot Subaru, for employing such great people. More

We worked together for approximately two weeks to finally reach agreement that was good for both parties. Patriot Subaru employees were all terrific from the yard man to the financial director. It was not an reach agreement that was good for both parties. Patriot Subaru employees were all terrific from the yard man to the financial director. It was not any easy purchase for me but it was enjoyable. More

My husband and I bought a used vehicle from Patriot Subaru in February of 2008. We were really pleased with Doug, our sales associate as well as the sales manager and the finance manager. I have brou Subaru in February of 2008. We were really pleased with Doug, our sales associate as well as the sales manager and the finance manager. I have brought my car there for oil changes and an inspection. I am always pleased with the service. EVERYONE is extremely friendly. Today my husband and I returned to purchase another used vehicle and were again impressed with Doug and the other associates. Patriot Subaru is a really great place to do business. They truly strive to be conscious of your budget and get you the best vehicle for your money. They listen which is really important. They also are sincere in in making their customers satisfied so that they come back. Great place to buy a car! More

We have bought alot of cars in our lives and the number one most stressful thing is haggling about price and what your trade is worth. We promised ourselves that we would do our homework as much as possib one most stressful thing is haggling about price and what your trade is worth. We promised ourselves that we would do our homework as much as possible BEFORE visiting the dealership. We were stuck on 2 makes. The first dealership we visited did not seem to care about what we wanted as much as what we wanted for a monthly price. After 4 hours of sitting in the dealership, the manager came up to me, shook my hand, and said we're sorry but we can't meet your terms. Heck, we didn't even hear THEIR terms yet. So, we left very dissapointed. Within the following few weeks, we decided to take a different approach and come right up front with what WE wanted and let the chips fall where they may. 1st, we picked the car. No if's, and's or but's, we were going to buy a Subaru Forrester. BUT, where would we go. We knew what we wanted for our trade, interest rate, monthly payment and what we were willing to give for a down payment. I made copies for ourselves and the dealer. After looking at all the online listings, we noticed that Patriot Subaru in Saco had a HUGE selection of vehicles. (58 Forresters at the time). This was considerably much more than any other dealer near us. Sooooo, we proceded to Patriot Subaru. When we walked in, we were greeted by Jessica who immediatly tried to find out a few things about us. I thought this was great. Someone who wants to actually know something about us. 1st impression was priceless. We sat down and immediatly told her what we were looking for and not to waste our time for 4 hours. She asked what car we were interested in and we went for a drive. When we returned, She gave us a final price. We gave her our copy of the terms WE wanted. She came back $3.00 more. I was amazed. She didn't have to go out back 5 times to get a new price. We said "YES" and it all went UPHILL from there. Jessica made us feel at home. We were served lunch, and the waiting time was minimal. The sale was OUTSTANDING from start to finish. Their service was impeccable. This dealership strives for quality at the same time maintaining a "GREEN" atmosphere. I have never met a more friendly and knowledgable staff. We got the price we expected, the service we expected from the 1st welcome to the handshake of David in the finace dept. They also followed up twice within the 1st week of ownership. The staff of Patriot Subaru is the best of the best. I WILL recommend this dealership to everyone. More