1st off this is NOT A FAKE REVIEW...this actually happened this past weekend & yesterday. And trust me they are def going to take this down but its gonna come right bck to WARN OTHERS...BUYER BEWARE GO TO OTHER Kia dealers cause this place WILL SCREW UR CREDIT & U STILL WONT GET A CAR. My story.
Contacted them because they insisted they could work with my credit...they insisted they could i can not stress this enough...a week b4 i came...yes we can, yes ma'am definitely. I insisted that they be sure B4 i came, well i come in on Friday, 7/19/19 around 2:30 ish & start the process with Faisel Hossain (that should hv been my 1st clue the name because) who pretends to be above board, honest & up front but it's a big front, he's a liar & a cheat not to be trusted...come to find out this is a family run franchised dealership the brother same last name Hossain is the Finance Director & the mama Hossain is some kind of director there also.
After being there well over 7 hrs on 7/19/19 they tell me we got a deal done now catch this...HERE ARE THE KEYS just come bck on Monday 7/22/19 to get it detailed & a fillup on gas...now u would think if u r letting the customer drive off in the vehicle...its truly a done deal...so i leave my job early enough to do this missing 3 hrs of work only to be told after i get there "sorry we cant get u financed & hv 2 take the car bck". Excuse me what, i've had the car for a whole weekend...do u hv a ride home", "excuse me what again...the bald headed black guy Mark Jackson whose title in name only is 1 of the supposed business managers walks around like he owns the place, the other salesmen were down low telling me he is a butt hole & i found it to be true. David, 1 of the so called sales mgrs finally comes out looking stupid apologizing now mind u I DROVE OFF IN THE VEHICLE at their insistence that i was approved! Of course, now my credit is really shot to xxxx because they ran it for 2 xxxx days & I STILL DONT HV A CAR...Do not go here! BUYER BEWARE! As i walked around nobody pulled off in anything...a couple with a newborn baby informed they had been there since 1 pm yesterday & was also getting the run around (a clue), the husband was pissed because they took them thru BS as well. This dealership runs a sleazy business & their reviews are fake & BS. Faisel Hossain DO NOT TRUST THIS GUY, u hear his name RUN!!! Josh, a salesman DO NOT TRUST HIM, RUN! he just works there. David, Sales Mgr is a dumb butt & knows nothing!! they attempt to take your money & WILL screw up ur credit & DO NOT DELIVER. BUYER BEWARE. Remember I drove off in the vehicle I didnt hv 2 return 4 the free gas & car wash. Being an honest person being upfront will get u taken advantage of here. Tidbit...they kept asking for my pay stub saying they couldnt find it in my file but whn they BS'd me all of a sudden i got ALL MY PAPERWORK (check stubs etc) BACK funny that. Faisel Hossain & family will be reported to the proper authorities 4 DECEPTIVE TRADE PRACTICES & ima tell everyone DO NOT GO THERE U WILL NOT LEAVE WITH A CAR..TRUST THAT!! They are gonna take this post down & ima put another 1 right bck up.
• BUYER BEWARE. They know they did me wrong because I live in Plano Tx, they sent an UBERX to take me from Arlington to Plano & yes I did tell the driver who was flabbergasted & will pass it on word of mouth advertising. Remember the name Faisel Hossain & family (they run this place) John Gollie Internet Sales Mgr (never saw him), David, Sales Mgr, Jeremy Wiggains, General Manager.
• They just want the foot traffic no cars are being sold here.
• Suffice it say, I travel lots & always rent a KIA SOUL. I WILL NVR RENT nor PURCHASE this vehicle or any KIA again. I NOW HATE KIAS & EVERYTHING THEY REPRESENT BAR NONE. BUYER BEWARE. Now on to reporting these fools to the authorities because these guys are from the middle east & are infiltrating the country doing their style of business. LIARS & CHEATS THE WHOLE LOT.