
Paul Brown Motors Inc
Olean, NY

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Buying a vehicle Jason and Justin made the buying of our Jeep quick. They met our needs and price, answered all of our questions, and had us out the door in a very sho Jason and Justin made the buying of our Jeep quick. They met our needs and price, answered all of our questions, and had us out the door in a very short time. We are very happy with them and our new Jeep. More
Friendly Service!! I needed a new jeep and the dealership got me the one I wanted in 24 hours! Mary was amazing, very friendly and knowledgeable! The whole experience I needed a new jeep and the dealership got me the one I wanted in 24 hours! Mary was amazing, very friendly and knowledgeable! The whole experience was painless and enjoyable! I would definitely recommend them!!! More
Great service! Everyone at Paul Brown Motors is helpful and very professional. I appreciated their patience and knowledgeable answers to my questions. Mary has a war Everyone at Paul Brown Motors is helpful and very professional. I appreciated their patience and knowledgeable answers to my questions. Mary has a warm and caring personality and goes out of her way to be accommodating. It was an overall positive experience. More
Great!!! I had a wonderful experience, wasn't sure about buying a Jeep, unt I'll l I drove it!!!!!! Love It!!! Many thanks to Mary!! Will definitely recommend I had a wonderful experience, wasn't sure about buying a Jeep, unt I'll l I drove it!!!!!! Love It!!! Many thanks to Mary!! Will definitely recommend and come back when it's time for a new vehicle!! More
Great customer service Jordan Smith our sales rep was wonderful! He was not pushy & was honest on prices. Very knowledgeable of the vehicles I test drove. If you are in the Jordan Smith our sales rep was wonderful! He was not pushy & was honest on prices. Very knowledgeable of the vehicles I test drove. If you are in the market for used or new vehicle, I highly recommend going there! You won’t be disappointed! More
Great experience The sales staff was very knowledgeable and friendly. Everyone that I dealt with from building my Jeep to completing required paperwork and demonstrat The sales staff was very knowledgeable and friendly. Everyone that I dealt with from building my Jeep to completing required paperwork and demonstration did a top notch job. More
Great dealership Chase and Justin helped me get my new Jeep for the same price I was already paying. I would definitely recommend Paul Brown to anyone. Chase and Justin helped me get my new Jeep for the same price I was already paying. I would definitely recommend Paul Brown to anyone. More
Very friendly Chase was a great help in helping me get a vechicle that fit my needs. Everyone was friendly, helpful and very courteous. I would recommend to anyon Chase was a great help in helping me get a vechicle that fit my needs. Everyone was friendly, helpful and very courteous. I would recommend to anyone looking for a new car. More
New car buying It is hard to rate a dealership when it’s they only one you have used in the last 5 vehicle buying. But judging from way back in the past Paul brown It is hard to rate a dealership when it’s they only one you have used in the last 5 vehicle buying. But judging from way back in the past Paul brown motors staff is top notch, respect and doesn’t humiliate u as a person. They work there but off and use every avenue they can to get u out of your old car and into a new one. Won’t use another dealership for car buying. Sales women Mary is the best I’ve ever interacted with , and oh yeah financing and paperwork fast in and out More
Poor Customer Service Scheduled an appointment for a safety recall. Took time off work to have maintenance done and live appropriately 1 hour away. 4 hours after the schedu Scheduled an appointment for a safety recall. Took time off work to have maintenance done and live appropriately 1 hour away. 4 hours after the scheduled appointment, they had not even started on my vehicle. Had to leave without any work done. Previously purchased 3 vehicles from this dealership but will not return. Very disappointed! More