Paul Burns Auto Center

Lemon Dealer Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found several issues that shouldn't have passed! They fixed agreed issues took forever and didn't offer a loner. They had my truck 22 of the first 30 days I owned it. Trans pump was bad had to wait til dealer got a warranty to fix so didn't have to put out of pocket. First time didn't fix had to take back still noticed a drip they looked at it and the owner of Burns (Paul Burns) looked and said saw nothing leaking and basically said can't see the moisture I showed them. A week later fluid spewing all over had to send back to trans shop and had to put in another pump.(probably never did 1st one) The truck Anti theft system acted up they towed to thier mechanic and said it needed keys and they gave me 2 new keys. The truck didn't take long and dead in driveway again. Towed a 2nd time manager told me they had to install a new ECU had truck another week got it back and worked til 3 months later and yes it's dead in driveway again. Called owner Paul Burns he told me he needs to look into it. Tells me has no record of any work on anti theft system or new ECU. The Manager that was dealing with the entire time had left Burns but I had his Number texted him and he informed me yes it was definitely done and told me who did it and they have the record. Called Paul Burns and told him he looked into it and said that his manager at time must have been mistaken. I asked Ok if they didn't change the ECU what did they do to get the truck working and I was told believe it or not when they took it off the tow truck it magically started right up! Why did they have my truck for FIVE days??? Keeping track had no vehicle 53 days since I owned it. Now I am told it is my problem to get fixed! I hate liars and people that don't stand behind there work. This is the 2nd and last vehicle and last I will purchase from any of Paul Burns dealerships. Do yourself a favor go to a reputable car dealer. More

Horrible!! I can not stress that word enough. They prey on individuals who are down on their luck and try to steal money for a "deposit" in order for the " finance woman" to even look at your application t on individuals who are down on their luck and try to steal money for a "deposit" in order for the " finance woman" to even look at your application to see if you can get an approval???? I went to a legit dealership a month later and was approved and drove home with a car for my family the same day. I know they are not miracle workers and our credit was destroyed in this economy, all we asked was honesty and they couldn't even get that right. They got us to drive an hour away and when we got there lies, lies, lies! I'm not to sure how any of them sleep at night treating people the way ALL of the salesmen we encountered did. My suggestion if this is your last resort for a vehicle take a bus before dealing with them!! More