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Paul Clark Ford
Yulee, FL
82 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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82 Reviews of Paul Clark Ford
November 25, 2022
After buying 5 vehicles from this dealership I will not buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The t buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The third time I took it in with this intermittent problem the service manager Advised me to bring it bAck when it totally quits. I advised him I was getting close to the end of my warranty, he told me not to worry about it “he would see to it getting fixed”. Well this week when I took it back again Hopefully to get it fixed I was told “Sure We will fix it but not for free” as promised, your warranty has expired. I ask how much to fix it as I am 80 yeas old and live on A fixed income, I have to be careful. the answer was we don’t know. I could say a lot more but I understand Some dealerships may not stand behind there word. When the Ford Motor Company sees this Response please know I will always be a loyal Ford Customer (But with a different Ford dealership) Thanks for listening Richard Schindler 904-603-2726 More
by Schindler
Employees Worked With
Service, Department
September 12, 2022
I called before I went, they told me they could take me and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. I’ll go back. More
by Danny
Employees Worked With
Service desk employees.
July 14, 2022
There were 2 people in the office when I walked in to drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should at least acknowledge a customer when they walk in. More
by Don H.
Employees Worked With
I don't remember their names.
June 22, 2022
Karlin made the buying process easy! He was very professional and easy to deal with. I would highly recommend him with looking to purchase a new vehicle! He was very professional and easy to deal with. I would highly recommend him with looking to purchase a new vehicle! More
by b
Employees Worked With
Karlin & Will
June 16, 2022
Quick Lube personnel were wonderful. I had somewhat a serious issue that needed to be fixed before it caused major damage to my vehicle. I called...took it in and and left it, they pin p I had somewhat a serious issue that needed to be fixed before it caused major damage to my vehicle. I called...took it in and and left it, they pin pointed the problem, called me back within 2-3 hours for authorization and proceeded to fix it. Within a total of 5 hours it has fixed and ready. They even provided shuttle service so I did not have to wait at the dealership. Awesome! More
by Karen
Employees Worked With
Too many to name! Everyone was helpful.
June 02, 2022
This dealership does all they can to satisfy your needs. They do a great job. In my case I feel they were hindered due to a poor design by having to use a plastic oil pan. But they carefully went through th They do a great job. In my case I feel they were hindered due to a poor design by having to use a plastic oil pan. But they carefully went through the process and got my oil leak stopped for now. I hope it lasts in the long run because I love my Lincoln MKZ Black Label. We like Paul Clark Ford, and we use them to service my car and my wife's Ford Focus that she likes very much. More
by saserrian
Employees Worked With
Greg Krajewski and his Technicians.
