
Paul Clark Ford
Yulee, FL
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82 Reviews of Paul Clark Ford
After buying 5 vehicles from this dealership I will not buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The t buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The third time I took it in with this intermittent problem the service manager Advised me to bring it bAck when it totally quits. I advised him I was getting close to the end of my warranty, he told me not to worry about it “he would see to it getting fixed”. Well this week when I took it back again Hopefully to get it fixed I was told “Sure We will fix it but not for free” as promised, your warranty has expired. I ask how much to fix it as I am 80 yeas old and live on A fixed income, I have to be careful. the answer was we don’t know. I could say a lot more but I understand Some dealerships may not stand behind there word. When the Ford Motor Company sees this Response please know I will always be a loyal Ford Customer (But with a different Ford dealership) Thanks for listening Richard Schindler 904-603-2726 More
I called before I went, they told me they could take me and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. I’ll go back. More
There were 2 people in the office when I walked in to drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should at least acknowledge a customer when they walk in. More
Karlin made the buying process easy! He was very professional and easy to deal with. I would highly recommend him with looking to purchase a new vehicle! He was very professional and easy to deal with. I would highly recommend him with looking to purchase a new vehicle! More
Quick Lube personnel were wonderful. I had somewhat a serious issue that needed to be fixed before it caused major damage to my vehicle. I called...took it in and and left it, they pin p I had somewhat a serious issue that needed to be fixed before it caused major damage to my vehicle. I called...took it in and and left it, they pin pointed the problem, called me back within 2-3 hours for authorization and proceeded to fix it. Within a total of 5 hours it has fixed and ready. They even provided shuttle service so I did not have to wait at the dealership. Awesome! More
This dealership does all they can to satisfy your needs. They do a great job. In my case I feel they were hindered due to a poor design by having to use a plastic oil pan. But they carefully went through th They do a great job. In my case I feel they were hindered due to a poor design by having to use a plastic oil pan. But they carefully went through the process and got my oil leak stopped for now. I hope it lasts in the long run because I love my Lincoln MKZ Black Label. We like Paul Clark Ford, and we use them to service my car and my wife's Ford Focus that she likes very much. More