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Paul Clark Ford

Yulee, FL

4.8
88 Reviews
Call Dealership (888) 534-1002

464046 FL-200

Yulee, FL

32097

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88 Reviews of Paul Clark Ford

April 15, 2022

The service department was amazing. Brian West was very helpful and kept me up to date on everything that was being done to the vehicle. Would highly recommend Paul Clark Ford for all o More

by sandy.west
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian West
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Apr 29, 2022 -

Paul Clark Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 11, 2022

Always top notch service. Nice people, always very attentive and willing to go above and beyond. More

by Jclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
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Apr 29, 2022 -

Paul Clark Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Clark Ford. If you're ever in need of more help, please let us know!

April 08, 2022

As usual, Quick Lane was efficient and pleasant to do buisness with. Thank you for providing this optional way of keeping my car is good condition. More

by bjfduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
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Apr 29, 2022 -

Paul Clark Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2022

Happy to do business here. We have used the Service Department several times. I am not a Bot. More

by Radarshe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
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December 21, 2021

Great Service Department and Quick Lane. I bring all my vehicles here, whether they’re Fords or not. More

by Hbballer13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Ransom
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April 01, 2020

From nice to sh** I don't know what the xxxx is going on with all those 5 star-ers, but my VW was as lemon as it can get. 1) After the second day of purchase left par More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Balak
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Apr 16, 2020 -

Paul Clark Ford responded

I apologize for your experience, we want every experience to be positive. My understanding is when your vehicles was purchased 2/27/20, it was purchased "as-is", like a lot of used vehicles we sell. When you returned on 3/2/20 with a burned out light bulb, we did replace that at our expense. I apologize for the time it took to repair, but glad to help. When you returned at the end of March or the first of April with two additional concerns, we were trying to communicate we would assist by possibly having our vendors execute the repairs and ask them to charge you our price, not the retail price you would normally pay. When the situation escalated our contact ended. We try hard to be an honorable company and don't tell our customers no lightly. I apologize for the situation.

Apr 16, 2020 -

jose responded

@Paul Clark Ford Do not twist the pork tail more than it is already. Here is what happened. YOU WASHED YOUR HANDS. We were EXPECTING a help from you, we were willing to PAY a reasonable price, but the finance man DIRECTLY told me that there was nothing that they can do. He LITERALLY went his way and showed us the front door yelling "Is not our problem", "Is your problem, figure it out yourself". We told all the sellers that they wanted to helped us that we just arrived at Fernandina Beach 5 months prior to buying the car, so we didn't know who to contact for this problem. You guys sold this car "as-is" but all these problems came in the same FIRST MONTH, prior to the first payment, pretty strange if you ask me, isn't it? We have 2 neighbours that lived in Fern. Beach many years, who FOREWARNED US about you. One ended up buying a Mustang on Georgia ($50K) and the other bought a Ford Platinum in Ford JAX($70K), you guys lost $120K because you are NOT TRUSTWORTHY. Do I need to explain myself forward?

December 15, 2019

Good Experience I purchased a 2016 Used Audi Q5 from Paul Clark Ford. It was a good price and a good experience. Their dealer fee is lower than area dealers, which w More

by cryanjax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember.
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October 27, 2019

Service Department Experience I took my car in for recall repair and an oil change. MY SERVICE REP was Brian West. He was very professional and courteous. Everything went smooth a More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR. BRIAN West
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October 23, 2019

Awsome Good Afternoon, Mr. Clark I am typing this out to the following personnel Kevin, Robbie, Brian and Cheryl. for helping me out this morning while More

by STEVENK37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie, Brian, and Cheryl
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August 21, 2019

Simply Amazing Customer Service!! I have been coming here for the 2 years that I have lived in Fl. Dave and Joe are absolutely wonderful! Positive atmosphere and great customer service More

by Blue Honda and Hybrid Girl!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Dave, Rylie
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