Paul Heuring Ford

Pain-free Excellence With a Side of Ice Cream Disaster! My, at the time, current vehicle suddenly went the way of the dodo courtesy of a blown engine. What to do? After quick, but calculated, Disaster! My, at the time, current vehicle suddenly went the way of the dodo courtesy of a blown engine. What to do? After quick, but calculated, deliberation, I decided that it would be more beneficial to hit the lots rather than roll the dice on putting in a different engine with no guarantees behind it. Enter: Joe Orosz. I had seen more than one instance on my Facebook wall of friends posing for a sendoff picture with Joe after buying a new vehicle from him. While the vehicles were different each time, one thing was always consistent; each friend had a giant smile across their face. This couldn't be coincidence or contrived - my friends aren't that good at acting. So, after a quick outreach to a few of his past clients, I gathered up the remains of my ailing vehicle and took a trip to see if I, too, could walk (ok...drive) out of Paul Heuring with a smile like those of my friends. Suffice to say, mission accomplished. From the time I walked on to the lot, I was given anything and everything I needed to make my decision painless. A few establishing questions quickly narrowed down the options to a reasonable amount of comparable vehicles and off I went on the test drives. A few spins around the block later, and it was time to talk numbers. I had come in with a goal of what kind of vehicle I was looking for, a ballpark to try to keep payments around and what kind of a warranty I wanted. Joe not only managed to exceed the vehicle specs, but also got me a huge deal on the payments including a 0% rate, and a warranty that was valid longer than I had expected to receive. On top of that, he felt so bad about me having to wait a bit for him to finish up with a previous client (who was there before me and, therefore, rightfully entitled to the attention given before me) and to work with the financing (again, perfectly reasonable) that he even bought me a Blizzard from DQ while I was waiting. That is truly a first in my car-buying experiences. So, a better car, at a lower rate and payment, with a longer warranty, and ice cream. What else could I ask for? That smile on my face in the trademark Joe Orosz post-sale photo? Definitely not acting. More

Excellent Customer Experience My wife and I received excellent customer care from Joseph Orosz. He gave us his utmost attention and made sure our transaction went as smooth as it c My wife and I received excellent customer care from Joseph Orosz. He gave us his utmost attention and made sure our transaction went as smooth as it could possibly go. He worked with us to get the best possible vehicle at the best possible price. I would highly recommend him to anyone looking to make a new or used vehicle purchase. More

Best Auto Dealership I have delt with Purchased 8 vehicles over the last 3 years from Paul Heuring and Joe Orosz. They have been both for our business and my personal vehicles. You don’t Purchased 8 vehicles over the last 3 years from Paul Heuring and Joe Orosz. They have been both for our business and my personal vehicles. You don’t purchase 8 vehicles if there were issues: Sales, Delivery and Service are all top notch. Much more of what you would expect from a high end import dealer. Joe goes out of his way to take care of the customer: something that seems to be a lost concept in the automotive world nowadays. More

High pressure and a lot of lies. They attract you with their B.S. mailer about 3500 dollars off, then tag team you, tell you anything to get you to sign the paper work. Being from Ill They attract you with their B.S. mailer about 3500 dollars off, then tag team you, tell you anything to get you to sign the paper work. Being from Illinois where you have a cooling off period where you have 3 days to cancel the deal I was stuck with a over priced used car.I was even told by the sales manager the flier is just a numbers game we jack the price up then subtract the voucher. Which they did not even do that in my case.As soon as I walked out I googled the same car they sold me for 17000 advertised for 13500. When I went right back in it was every lie under the roof about the ad This is when I found out in Indiana once you sign the paper work you are screwed. I will be writing to the law makers of this state about this.There is a law in Indiana about deceptive sales, which is a toothless tiger law and they know it by blatantly tell me its a numbers game. they will never see me again. If they where a honest about what they do they would have cancelled the deal. By them not just proves all the deception they use is true, any honest dealer would not have a problem cancelling the deal . More

Repeat Buyer This is my second car I have bought from Paul Heuring Ford and my 4th from Joe Orosz Jr. Great salesman and always gives us the best deals. Great se This is my second car I have bought from Paul Heuring Ford and my 4th from Joe Orosz Jr. Great salesman and always gives us the best deals. Great service all around at Paul Heuring Ford. More

Fantastic Joe O. is very personable and makes car buying very easy because he is up front. They gave me a fair trade in price for my current vehicle. Joe O. is very personable and makes car buying very easy because he is up front. They gave me a fair trade in price for my current vehicle. More

Good service I totaled my car I called told them what I was looking for and within a few minutes I was financed and soon as we pulled up Dark o had a car picked ou I totaled my car I called told them what I was looking for and within a few minutes I was financed and soon as we pulled up Dark o had a car picked out.Thank you! More

Trustworthy Dealership Chris Moreno and the rest of the staff were very helpful and fully explained all our options, especially the pros and cons of purchasing a vehicle ver Chris Moreno and the rest of the staff were very helpful and fully explained all our options, especially the pros and cons of purchasing a vehicle versus leasing it. Highly recommended. More

Bought a new car Claude was really very professional and friendly throughout the entire experience. .. Very happy with the truck..he's the best... Thanks for all of yo Claude was really very professional and friendly throughout the entire experience. .. Very happy with the truck..he's the best... Thanks for all of your help.. More

Buying a new car We were buying a car for myself and Claude the sales representative was very helpful, professional , and friendly and my girlfriend and I end up buyin We were buying a car for myself and Claude the sales representative was very helpful, professional , and friendly and my girlfriend and I end up buying two cars from him. We will recommend this dealership there anyone More