Paul Masse Chevrolet

Tim was a knowledgable and extremely professional sales representative. he made something i usually dread a very calm and rational experience. Everyone there was outstanding and I will tell everyone I know representative. he made something i usually dread a very calm and rational experience. Everyone there was outstanding and I will tell everyone I know how great they all are. More

Being in sales myself, lets suffice it to say that it takes a lot to impress me with good customer service, never mind great customer service! My Husband and I wanted to trade both of our vehicles for 2 takes a lot to impress me with good customer service, never mind great customer service! My Husband and I wanted to trade both of our vehicles for 2 new vehicles...one would say of course they have you great service they had the opportunity to sell 2 vehicles....let me explain...we were doing tis as a financial strategic move since we had negative equity in both vehicles since we both put a lot of miles on them per year....I'm not talking a little negative equity but more than 15k in negative equity....Paul took his time working with us and was not what so ever pushy....Tejal worked on the financing side for us and after doing her homework for a day or so she was able to put something together that made sense for us....the vehicles we are getting are even nicer than we hoped for, ther was no 3hourcwaiting game, go to the manager, go back and forth scenario. We couldn't be happier and will never work with anyone else in the future....you would be doing yourself a huge favor by stopping by this dealership if you are in the market for a new or used vehicle. Thank you to all of you at Paul Masse! Jean and Steve Grota More

After reading a bit about the Chevy Volt went online and found Paul Masse. From the very start I knew we were in a classy place. Friendliness and knowledge are up front as soon as the introduction. Paul kne found Paul Masse. From the very start I knew we were in a classy place. Friendliness and knowledge are up front as soon as the introduction. Paul knew all there was to know and had all the answers. He stayed late and went way beyond what you would expect. This was by far the best sales experience for a car purchase. Smiles all the way. More

Was in new jersey looking for a corvette, when down to kerbecks in ac did not have the color of the car was looking for so decided to check out other dealers, located the car here and was the best decisi kerbecks in ac did not have the color of the car was looking for so decided to check out other dealers, located the car here and was the best decision i could have made. Paul gave me a fair trade on my 06 vet over the phone which made the deal happen. Had to drive too East Providence to take delivery but was worth the ride. Great dealership to do business with. More

I started "talking" to Paul via email after I inquired about the Volt. Went to find out more, on a Sunday, when they are normally closed, and of course it's raining. Paul brought the Volt into th inquired about the Volt. Went to find out more, on a Sunday, when they are normally closed, and of course it's raining. Paul brought the Volt into the service bay area so that he could show me the car out of the rain. (What a gentleman!) He knew everything there was to know about this unique car! He was patient with all of my questions (and boy did I have a lot!) and never pressured me on whether I was ready to buy or not. Well after the test drive, I had to have it. The color I wanted wasn't available, so he found one for me at another Masse dealership. So the numbers....leasing the was the best decision for me. Paul and Dan got a payment that worked for me. So in about two hours what started as "just gathering information" turned into my buying a 2013 Volt. This has been the absolutely best car buying experience I have ever had. Did I mention that I went from a Lexus to a Volt? Never thought I'd ever buy a domestic car... Paul changed my opinion on that! Thanks again Paul Masse! You've gained a new customer who never would have given Chevy another look! More

Paul was a tremendous resource who shot straight and made the whole experience a very positive one....I leased a Volt and could not be happier with the experience or with the car.... the whole experience a very positive one....I leased a Volt and could not be happier with the experience or with the car.... More

This is the second car that I have purchased from Paul Masse Chevy and from Paul Dragich. I drive to this dealer from Southern New Hampshire, and pass several Chevy Dealers on the way. Masse Chevrolet pri Masse Chevy and from Paul Dragich. I drive to this dealer from Southern New Hampshire, and pass several Chevy Dealers on the way. Masse Chevrolet prices their vehicles to move them and all you have to do is shop the region to see this fact. I just bought a 12 Vette Grand Sport that beat my local dealer (4 miles away) by several thousand dollars for a better equipped car. Paul Dragich made negotiating a great price possible by listening to me and fully explaining the car. He made long distance negotiating smooth and insured that there were no "mis-understandings" when I arrived at the dealership. Further, he organized the deal and had On-Star and satellite radio set up and ready for me. The car was spotless and the paperwork was ready to go. I will be back to work with Paul again when I buy my next Vette. I will also tell everyone I know that this place is the best car dealer I have ever worked with! More

Excellent attention to detail. Did not feel pressured to buy from Paul at all and the sales manager Dan was able to work out an awesome deal for me within my budget. Picked up my new 2012 LT Silverado Crew buy from Paul at all and the sales manager Dan was able to work out an awesome deal for me within my budget. Picked up my new 2012 LT Silverado Crew Cab and it was spanking clean. Paul spend over 45 minutes with me going over all the viecile features making sure I was comfortable with how everything operated, introduced me to the service team and offered refreshments. Have purchased many cars and trucks over the years and this was the best experience I have ever had at a dealership. Highly recomended; we will be returning when it is time to purchase a new car for my wife. Thanks Paul Masse Chevrolet! More

Paul Dragich was excellent. He explained everything to me, as I was a new buyer. I appreciated everything that he and the dealership did for me to ensure that I had a good experience. I think that I will me, as I was a new buyer. I appreciated everything that he and the dealership did for me to ensure that I had a good experience. I think that I will be very happy with my new car. More

Paul was just awesome! I had spoken to him on the phone after finding a used car that I wanted to test drive, he said come on p and I will have the car out for you. I live in South Kingstown and I told him after finding a used car that I wanted to test drive, he said come on p and I will have the car out for you. I live in South Kingstown and I told him I had to bring my 6 year old twin boys with me, my time would be short. I got there and he was waiting for us. We went for a test drive and Paul did the rest! Everything went smooth and there was no hassle. I think Paul's service was outstanding and I would recommend him to anyone he made buying the car a great experience. I would definitely go back to buy a car from Paul and Paul Masse. Thank you so much Paul! More