Paul Miller Audi
Parsippany, NJ
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I would like to recognize Vanessa Nicita for the outstanding service she provides. She has gone above and beyond to help my son, who is a police officer in town. She is always extremely helpful, ple outstanding service she provides. She has gone above and beyond to help my son, who is a police officer in town. She is always extremely helpful, pleasant, professional, and genuinely cares about making sure everything is handled properly. My son has been so impressed with her exceptional service that he will only work with Vanessa whenever he needs assistance. Employees like her make a real difference, and she deserves to be recognized for her dedication and kindness. Thank you, Vanessa, for always going the extra mile! More
My appoint was scheduled with Jon, and he was not very pleasant. As I approached When I approached his desk, he walked away. As I explained that I may have scheduled my appointment incorrectly, he respond pleasant. As I approached When I approached his desk, he walked away. As I explained that I may have scheduled my appointment incorrectly, he responded, “Yeah, I wouldn’t know either,” in a rude and dismissive manner. He was quick to tell me what the company did not do, rather than trying to assist. Jon was unpleasant from the very beginning of the interaction. I have been coming to Paul Miller for years, and this experience was extremely disappointing. If this is the level of customer service being represented, I would reconsider continuing to do business with the dealership. As the customer, I felt I was treated poorly and without respect. More
I recently had the pleasure of working with Lou Berardino at Audi Paul Miller, and I can’t recommend him enough. His customer service is outstanding—he’s always friendly, attentive, and genuinely focused on at Audi Paul Miller, and I can’t recommend him enough. His customer service is outstanding—he’s always friendly, attentive, and genuinely focused on making the experience smooth. Even when I show up at the last minute, Lou is flexible and accommodating, ensuring I get the help I need without any hassle. It’s rare to find someone so professional and easy to work with. Thanks, Lou, for going above and beyond! More







