
Paul Miller Audi
Parsippany, NJ
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Always great service The service experience at Paul Miller is always excellent. And it is nice to get back a car that has been cleaned! The only ding I would add is my re The service experience at Paul Miller is always excellent. And it is nice to get back a car that has been cleaned! The only ding I would add is my rear windshield was very smeared and streaky so I needed to address that when I got home. Otherwise A+. Love the detailed service report sent to my email. More
Service Overall a very positive experience. The salesman (Peter Wendell) went out of his way to reduce the need for me to make another trip to the dealership Overall a very positive experience. The salesman (Peter Wendell) went out of his way to reduce the need for me to make another trip to the dealership. More
Excellent service Always a great, organized experience when servicing my car. Never try and convince you for services you do not need and are willing to explain the is Always a great, organized experience when servicing my car. Never try and convince you for services you do not need and are willing to explain the issue at hand. More
A great buying experience. I've purchased a number of cars from different dealers, and buying my preowned A4 from Paul Miller was by far easiest to-date. Peter Wendel is a consu I've purchased a number of cars from different dealers, and buying my preowned A4 from Paul Miller was by far easiest to-date. Peter Wendel is a consummate professional who was a pleasure to work with. He has an in-depth knowledge of cars, was able to answer all my questions and concerns about the car I was considering, and made the buying process (which many people dread) as easy as possible. Once I decided to purchase, he and his team took care of the necessary paperwork efficiently and had my car prepared and ready to go with a minimum of effort on my part. I purchased my first car from a dealer in 1972, with many others since, and this has been by far the best buying experience. More
ALWAYS A GREAT EXPERIENCE! I've been a customer for years and every encounter is a great experience! Peter goes above and beyond to make sure your purchase/lease is as easy as p I've been a customer for years and every encounter is a great experience! Peter goes above and beyond to make sure your purchase/lease is as easy as possible- hassle free. Highly recommended! More
recall All members of the team that helped me were helpful ,friendly and efficient.Making the appointment and setting a loner car along with check inwith Dav All members of the team that helped me were helpful ,friendly and efficient.Making the appointment and setting a loner car along with check inwith David to write up paperwork made the service a non issue. More
Nothing but the Facts Working with Lou, he was upfront about the magnitude of repairs necessary to keep my 10 year old Q5 in safe working condition. No sugar coating, but Working with Lou, he was upfront about the magnitude of repairs necessary to keep my 10 year old Q5 in safe working condition. No sugar coating, but all in a professional manner. He is always honest and straightforward and I trust his opinion on all Audi issues. More
Great service! Brought vehicle in for recall. Vehicle repaired and washed, no issues. Would recommend this dealership for any repair service you might encounter. It’ Brought vehicle in for recall. Vehicle repaired and washed, no issues. Would recommend this dealership for any repair service you might encounter. It’s been a few years that I have been coming here for service and feel the quality of repair will continue, no issues. More
Renewal Lease Wll Matos, our customer rep, tirelessly worked with his manager to get us to the price that we were comfortable with. I didn't get the color that I w Wll Matos, our customer rep, tirelessly worked with his manager to get us to the price that we were comfortable with. I didn't get the color that I wanted but I got a more loaded car which I was ok with too. Dealership is courteous and well organized process. More
Outstanding customer service My service adviser Lou Berardino is a true professional. He is upfront, honest and gives you the true picture. He is very costumer friendly and stri My service adviser Lou Berardino is a true professional. He is upfront, honest and gives you the true picture. He is very costumer friendly and strives to meet their needs. More