
Paul Miller Audi
Parsippany, NJ
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Don Cherry was terrific, start to finish, easy purchase I do not like shopping for cars, Don Cherry made it real easy. I recommend Don Cherry and Paul Miller Audi, fast and easy transaction. I do not like shopping for cars, Don Cherry made it real easy. I recommend Don Cherry and Paul Miller Audi, fast and easy transaction. More
Q5 recalls not yet done My Q5, new in Dec 2015, had two recalls that had not yet been done.The car is not driven much, just 9,800 miles, and next service is not until 15,000 My Q5, new in Dec 2015, had two recalls that had not yet been done.The car is not driven much, just 9,800 miles, and next service is not until 15,000 miles. But Audi had sent a reminder for a recall, so I took it in, and waited for the estimated 1 1/2 hour service visit. Phil Aquilino is my service advisor, and he took excellent care of me. He checked records and told me that a third, earlier recall (for which I still had the initial advisory) had already been done. He also found that there is a brand new recall to be done, but after a deeper look, found that the parts for the "fix" were not yet available for the 2016 Q5. After coffee and a muffin at the "Paul Miller Cafe", I wandered around the showroom, checking out the newly revamped Q5, and prices, and saying hello to my most excellent salesman Peter Wendell. As I was going to check on the car, it was delivered from the car wash, right on time. Phil Aquilino had all the paperwork ready for me, and I signed and drove out, a very happy customer. Very smooth service, could not have been better. Before leaving Paul Miller I drove to the front of the showroom, and Peter Wendell came out and gave me a review tutorial on the Audi Connect telephone and navigation features. All in all, another excellent experience at Paul Miller. Thanks, Phil! More
Professional engaged responsive Leighton took the mystery out of car buying and helped us understand the process well. We felt comfortable with the price and quality at the end of t Leighton took the mystery out of car buying and helped us understand the process well. We felt comfortable with the price and quality at the end of the purchase. More
Great service and value.The only item overlooked was the bac Great service for the value.They performed the 55k service even I have only 26k.Probably due by time. The only thing overlooked was the left back lig Great service for the value.They performed the 55k service even I have only 26k.Probably due by time. The only thing overlooked was the left back light burned. More
Great experience buying a car Super professional sales staff made everything go as smoothly as possible. I would highly recommend anyone looking for an Audi to come here. Best deal Super professional sales staff made everything go as smoothly as possible. I would highly recommend anyone looking for an Audi to come here. Best dealership around More
55000 miles service The process went as I expected. I took the car in the morning and it was ready in the afternoon. So far so good. This is the only dealership that I h The process went as I expected. I took the car in the morning and it was ready in the afternoon. So far so good. This is the only dealership that I have taken my car for service. More
very accomodating and responsive The staff was very professional and courteous. they accommodated my availability, picked up my vehicle and met time commitments as far as having it r The staff was very professional and courteous. they accommodated my availability, picked up my vehicle and met time commitments as far as having it return to me as promised. More
Great customer service Quick and thorough service. Lou addressed all problems and took care of everything. I was pleased with the entire service experience. Definitely will Quick and thorough service. Lou addressed all problems and took care of everything. I was pleased with the entire service experience. Definitely will use Paul Miller again. More
Brake check A last minute request to check brakes and rotors was graciously accommodated by Philip. He kept me informed on the progress and expedited my request A last minute request to check brakes and rotors was graciously accommodated by Philip. He kept me informed on the progress and expedited my request! More
The price of my Audia4 was great and John Regan was great Paul miller had a great price and the customer service was great. John Regan was knowledgeable and helped us with. Learning the ins and outs of our n Paul miller had a great price and the customer service was great. John Regan was knowledgeable and helped us with. Learning the ins and outs of our new Audi A4. I would definitely recommend my friends and family to use paul miller audi specifically John Regan. More