
Paul Miller Audi
Parsippany, NJ
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excellent customer service. This is my third Audi with Paul Miller. Peter Wendell has been my sales person for all my vehicles and has followed with my yearly service. He makes This is my third Audi with Paul Miller. Peter Wendell has been my sales person for all my vehicles and has followed with my yearly service. He makes this the easiest thing possible. He does not miss any item I mentioned. My car is picked up and delivered, usually the same day. The service staff is easy to reach and knowledgable about my car. I have and will continue to recommend this dealer and my salesman. what a pleasure to find competent people to deal with. Thank you all!!! More
audi 5k service Excellent service, very helpful. I was able to wait while the work was being done and enjoyed a cup of coffee in the nice waiting area. Thank you. Excellent service, very helpful. I was able to wait while the work was being done and enjoyed a cup of coffee in the nice waiting area. Thank you. More
Service completed Took me in for service without hesitation when my car said there was no oil pressure and could not drive it. They had a loaner car ready or me was a s Took me in for service without hesitation when my car said there was no oil pressure and could not drive it. They had a loaner car ready or me was a smooth process. Very much appreciated. One day turn around was great. More
PAUL MILLER AUDI PEOPLE" THINK OF THE CUSTOMER FIRST" John Van Ost is the Best! I had to say goodbye to my A-8L after 15 years of excellent service. I had limited time to find a replacement. John was able John Van Ost is the Best! I had to say goodbye to my A-8L after 15 years of excellent service. I had limited time to find a replacement. John was able to find a car acceptable put the paper work thru and deliver the car in 24 hours! You may find this interesting. John is the same sales person who sold me the A-8 15 years ago! Bob Balzer More
GREAT CUSTOMER SERVICE ON INTERNET DEAL I would like to shout out to David for his excellent customer service. It is nice to know their are reputable car dealers still in existence . It is I would like to shout out to David for his excellent customer service. It is nice to know their are reputable car dealers still in existence . It is hard to trust someone you don't know and buy a car you haven't seen. But David made it a easy choice for me. He answered every question as if he was buying the car. Details good and bad. Pics of everything. And when I got the car it was better than I expected. GREAT job to David and Paul Miller Audi... Thanks again for a outstanding car buying experience!! Steven Smith More
They always go the extra mile to do the best job Buying a new car from Paul Miller Audi is always a great experience! We always enjoy working with our salesman, Peter Wendell and his assistant, Micha Buying a new car from Paul Miller Audi is always a great experience! We always enjoy working with our salesman, Peter Wendell and his assistant, Michael, as well as Michael Sawieljew, the Finance Manager. Their commitment and dedication to their customers is second to none. More
Would defintly go back coffee and pastries a big plus Took me on time . Natasha was friendly and helpful and car was ready when they said. Liked the free car wash and speedy on time service Took me on time . Natasha was friendly and helpful and car was ready when they said. Liked the free car wash and speedy on time service More
Professional Service Advisor leads to Excellent Service I brought mint 10 year old A4 Convertible in for service because of an unusual vibration. My service advisor Lou Berardino selected the mechanic and I brought mint 10 year old A4 Convertible in for service because of an unusual vibration. My service advisor Lou Berardino selected the mechanic and sent me out with him to test drive for the noise. After several miles of nothing, just a perfect ride, the suggestion was to bring it in without an appointment the next time it happened. That seemed reasonable. So we stopped and informed Lou. However, Lou said that we should look at it now just to be sure. Sound advice from a knowledgeable advisor because it was found that a potentially dangerous situation existed with both front axles bad. He refused to let me drive it home while we waited for the parts to come in. A loaner car was provided to insure my safety and convenience. I've been taking my car here for years which will probably make it last another 10 years. I can't say enough about Lou who over the years has provided an expectation of excellence that has never disappointed. Credit also goes to GM Thom Rocky who has the insight to hire and keep only the best people to service our cars, and to Kelly whose friendly smile and courteous manner seems to make parting with some of my money a pleasant experience. Thank you. More
Engine light My engine light came on so I brought it in. Xenia Haines was exceptional! Coutesy car was good, service was great. I just wish they could have washe My engine light came on so I brought it in. Xenia Haines was exceptional! Coutesy car was good, service was great. I just wish they could have washed my car More