Paul Miller Audi

65K Service on my 2008 Audi A6 This is the third Audi I have purchased through Paul Miller Audi. The first was a 2001 A4 purchased in 2002, the second was a 2005 A6 purchased in 20 This is the third Audi I have purchased through Paul Miller Audi. The first was a 2001 A4 purchased in 2002, the second was a 2005 A6 purchased in 2004. My experiences with Paul Miller and the Audi brand have always been extremely positive and pleasant. More

EXCELLENT SERVICE VERY GOOD SERVICE AND PREPARATION. VERY ENTHUSIASTIC ABOUT PRODUCT. FRIENDLY AND PATIENT. CUSTOMER FRIENDLY. THEY TOOK THE TIME TO MAKE SURE I UNDERST VERY GOOD SERVICE AND PREPARATION. VERY ENTHUSIASTIC ABOUT PRODUCT. FRIENDLY AND PATIENT. CUSTOMER FRIENDLY. THEY TOOK THE TIME TO MAKE SURE I UNDERSTOOD HOW TO OPERATE THE VEHICLE More

Very customer oriented Had to replace a tire on my new Q5. The service department was clean, organized and very efficient. I really liked that my car was washed as part of t Had to replace a tire on my new Q5. The service department was clean, organized and very efficient. I really liked that my car was washed as part of the service. More

Very happy with my car I am very pleased with my Pre-Owned Audi Q5 Premium Plus. I believe all of their vehicles are priced very competitively and there is little "fluff" in I am very pleased with my Pre-Owned Audi Q5 Premium Plus. I believe all of their vehicles are priced very competitively and there is little "fluff" in their pricing that you may expect in a dealership. My complaint is that I had financing through another bank (not Audi), and it seemed unusually difficult for my salesperson to inform me of the problems with regard to what the dealership needed with verification of funds transfer (I came in with a pre-approved loan). I feel that the communication I received during the sales process could have been much better because it seemed that my sales person expected me to do much of the leg work (phone calls to my bank to verify status of funds, making follow-up calls, etc.), and seemed to be unhappy when I didn't get the answers he wanted. After I called my bank several times to ask for verification of funds transfer, they told me one of the main reasons it took so long is because the wrong VIN # was entered into the documentation to the bank. As a customer I felt I did more than my part and as a customer (who drove in from NY to purchase the vehicle), I felt that I could've been given a little better treatment, or at least a little consideration that it was difficult for me to get there a second time. It seemed that because I received my loan from an outside source, I was penalized for it. While I don't really believe that's the case, clearer information and better communication from the salesperson of what was needed and why the transaction couldn't be processed that day, and when things would be ready would have made me feel much more comfortable. While the price of the vehicle was very fair and I also received a very fair price for my trade-in, the sales experience was not what I expected, and I did not feel like my sales person had my interests in mind while conducting business. More

New Audi Allroad This is my 5th A4 wagon! Peter Wendell makes the process a pleasure. He takes great care of his customers. The service staff are attentive as well. Lo This is my 5th A4 wagon! Peter Wendell makes the process a pleasure. He takes great care of his customers. The service staff are attentive as well. Love the car! More

Service I am VERY pleased with the reception I received at the Service Department. I showed up on a Saturday morning without any appointment because I had run I am VERY pleased with the reception I received at the Service Department. I showed up on a Saturday morning without any appointment because I had run over a big screw which was sticking in one of my tires. I was afraid to remove it and just drove to your Dealership--hoping. The Service Manager took me right in, was very pleasant and working around appointments was able to see to it my tire got repaired and he got me on my way. He made me feel really good that I had bought my car at Paul Miller. My car also got a wash for an extra bonus. A stressful early morning became the beginning of a nice day. More

Extraordinary Experience From start, to finish, despite my creating a couple of glitches in the process, received low-key, tasteful and superlative service from David W, Micha From start, to finish, despite my creating a couple of glitches in the process, received low-key, tasteful and superlative service from David W, Michael M & George S on our pre-owned Acura RL. Every step was clear and transparent, absolutely no high-pressure tactics for add-ons. THIS is how buying a car should be for every one...5 Stars+ rated AND I don't give this type of rating very often. Many thanks to Paul Miller Audi and his staff... More

Service always get excellent service from Orlando and the whole staff at Paul Miller. Car was in for visors clips broken and brakes squeaking. all work was do always get excellent service from Orlando and the whole staff at Paul Miller. Car was in for visors clips broken and brakes squeaking. all work was done while I waited . More

Great experience selling then leasing car I sold my 2011 q7 back to the dealership and then leased a new 2015 q7 the experience was great David waters and mike sawjewciek are top notch !! I sold my 2011 q7 back to the dealership and then leased a new 2015 q7 the experience was great David waters and mike sawjewciek are top notch !! More

Exceeded all expectations. I initiated my inquiry online and was in contact with Jessica from their internet sales department right away. From there I worked with Pete Elia in I initiated my inquiry online and was in contact with Jessica from their internet sales department right away. From there I worked with Pete Elia in sales who was far and away the most pleasant salesman I have ever worked with. Not only was he responsive and no-pressure, he went out of his way to make my experience easy. From picking me up at the train station, to making sure the car was absolutely perfect at the time of deliver, Pete went above and beyond. Moreover, I saved over $6,000 compared to the local offerings in Saratoga - well worth the trip down. I cant say enough good things about Paul Miller Audi. More