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Paul Miller Audi - Service Center

Parsippany, NJ

4.9
594 Reviews

594 Reviews of Paul Miller Audi - Service Center

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March 26, 2022

The dealership is fine but the service advisor was excellent. The waiting area did nor have conveniently located outlets to work remotely nor proper desk areas. Other Audi dealerships do offer proper More

by frafrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart
Mar 28, 2022 -

Paul Miller Audi responded

Thank you for the review and feedback - we will make sure it gets passed along to our team for further consideration. Take care and please don't hesitate to reach out if we can be of service again in the future!

March 22, 2022

My service advisor Stuart is very professional and friendly. The service on my car is quick and efficient. More

by chaniplo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobowitz
Mar 23, 2022 -

Paul Miller Audi responded

We are so proud that Stuart can provide an excellent experience for you at Paul Miller Audi! Thank you so much!

March 06, 2022

Excellent and efficient 5 star service. No wait time. Attention to detail. Loved personal attention More

by Kirsten Heller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron King
Mar 09, 2022 -

Paul Miller Audi responded

We appreciate you taking the time to leave Paul Miller Audi this awesome five-star review, Kirsten! Thank you for being a customer!

March 04, 2022

Paul Miller makes it very easy to drop-off car for service and loaner is very convenient. Service team team goes out of their way to provide excellent customer service. More

by john.mustillo
Recommend Dealer
Yes
Employees Worked With
Stuart J
Mar 07, 2022 -

Paul Miller Audi responded

Thank you for trusting the Paul Miller Audi team with your service needs! We appreciate your wonderful feedback and look forward to your next visit!

February 24, 2022

I was sold a lemon. Each time I brought car back things got worse. Roof leaked 3 times so far. Scratched, dented and a bent wheel alignment. That’s how they sold it to m More

by Dgrazano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou (service) Peter (sales)
Feb 25, 2022 -

Paul Miller Audi responded

Thank you for sharing your concerns. I'm sorry to hear that you have experienced multiple red flags following your purchase. We understand that safety is a huge factor for our customers, and would like the opportunity to discuss this with you further. Feel free to reach out at your earliest convenience. Thanks, Chris Burke - Service Manager - 973-575-7760

February 22, 2022

Aaron King and all of the service staff were courteous, cordial and professional. I am a totally satisfied customer. More

by Maria123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron King
Feb 24, 2022 -

Paul Miller Audi responded

We're so happy to hear Aaron and the team provided you with such wonderful service! Thanks for visiting Paul Miller Audi. We hope to see you again next time!

February 19, 2022

Timely service, professional and performed all the necessary work. Car wash and cleaned after service!! More

by jvrubino2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobwitz
Feb 22, 2022 -

Paul Miller Audi responded

Thank you for your review! See you next time at Paul Miller Audi!

February 19, 2022

The Best service!!! Great customer service !! From the beginning to check out. The best experience More

by Blaschiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
Feb 22, 2022 -

Paul Miller Audi responded

Thank you for your 5-stars! We're so happy that our team provided you with a perfect experience from beginning to end! See you next time at Paul Miller Audi!

February 03, 2022

Great group of very friendly people who helped me get my Audi oil change and took good care of my A4 clean up also. More

by jackiegh16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron King
Feb 04, 2022 -

Paul Miller Audi responded

Hi Jackie, thank you for your review. We're so happy that our technicians provided you with an easy appointment! See you next time at Paul Miller Audi!

February 02, 2022

Great service experience with my advisor Spencer Bryant. I highly recommend Paul Miller Audi and Spencer as a service advisor. More

by petercoppolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bryant
Feb 03, 2022 -

Paul Miller Audi responded

Thank you for the kind review! We appreciate your recommendation and look forward to your next visit with us here at Paul Miller Audi!

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