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Paul Miller Audi - Service Center

Parsippany, NJ

4.9
594 Reviews

594 Reviews of Paul Miller Audi - Service Center

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October 20, 2021

Outstanding service. Easy to book and a nice loaner to get me around while the work is being done. Done promptly at a good price. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Bannon
Oct 21, 2021 -

Paul Miller Audi responded

Chris, we are so happy to hear that you had such a great time working with our team at Paul Miller Audi! Thank you so much!

October 18, 2021

Last oil change the technician noted that my oil level was 4x the amount required and he tried to infer that somehow I added all that extra oil in?! My car has not been serviced anywhere but PMA. I know i More

by PMA-RM
Recommend Dealer
No
Employees Worked With
Will not name publicly
Oct 19, 2021 -

Paul Miller Audi responded

Thank you for bringing this to our attention. We expect the best for our customers and are sorry to hear this wasn't the case for you. We'd like the opportunity to gain your trust back, please reach out at your earliest convenience. Thanks, Chris Burke - Service Manager - 973-575-7760

October 02, 2021

He was excellent. Very helpful and polite. He had strong desire to help and a great attitude. More

by dwarshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 04, 2021 -

Paul Miller Audi responded

Thank you for your positive review! We look forward to working with you again! -Paul Miller Audi

September 25, 2021

Needed an oil change and tire rotation. Was able to scheduled a same day appointment, no problem. Very friendly staff; up front pricing, though I was looking for a discount. Waiting area was very clean More

by REITdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Bannon
Sep 27, 2021 -

Paul Miller Audi responded

Thank you for taking the time to review your recent visit with our team here at Paul Miller Audi! We appreciate your support and hope to see you again next time!

September 25, 2021

2nd oil change at Paul MIller. Once again, worked out nicely. Loaner car was great and service was completed as scheduled. More

by Meg7167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SPencer
Sep 27, 2021 -

Paul Miller Audi responded

We're so happy to hear it! Thank you for being a Paul Miller Audi customer!

September 21, 2021

Good service. Service consultant was knowledgeable and helpful. One of the young men noticed my key battery was low and went out of his way to replace it. More

by Carusoang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Spencer
Sep 22, 2021 -

Paul Miller Audi responded

We're happy to hear the Paul Miller Audi team helped take care of you during your visit! Thank you for leaving us your five-star review!

September 15, 2021

Purchased at a different Audi dealership, but, serviced exclusively at Paul Miller. First class dealership. More

by chuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LOU
Sep 16, 2021 -

Paul Miller Audi responded

Thank you so much, Chuck! The Paul Miller Audi team is proud to have your confidence and loyal business! We'll see you for your next appointment!

September 09, 2021

Arron King was absolutely amazing! Updated me while I was there and made sure I wasn’t there longer then needed! Extremely happy. Thank you More

by Kara.santoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron King
Sep 09, 2021 -

Paul Miller Audi responded

Thank you, Kara! We're so pleased Arron helped make your service visit to Paul Miller Audi so enjoyable! We look forward to seeing you for your next appointment!

September 06, 2021

Came in for a 2yr/20k service on my Audi S5. The car was leased at this dealership and thus far I've had nothing but great experience here. Luis, the service manager, was helpful at explaining my options. T More

by Lab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 06, 2021 -

Paul Miller Audi responded

We are so happy to hear that you had such a great time working with our team at Paul Miller Audi! We really appreciate you!

September 02, 2021

Very satisfied thanks mr Stuart jacobowitz was very courteous,helpful he explained the issues with car which were corrected he scheduled the appointment right away when I called More

by Nalinipatel88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Stuart Jacobowitz
Sep 02, 2021 -

Paul Miller Audi responded

Thank you for taking the time to leave us a review! We're glad that Stuart was helpful to you and we'll be sure to share your wonderful feedback with him. Thanks for trusting Paul Miller Audi with your vehicle and please don't hesitate to reach out if we can be of service to you again in the future!

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