Back

Paul Miller Audi - Service Center

Parsippany, NJ

4.9
594 Reviews

594 Reviews of Paul Miller Audi - Service Center

Sort by
September 02, 2021

What a stellar experience with Vanessa Robinson, from my one and only phone call about service, I received outstanding customer service. Aaron and Cole were great, both very helpful, attentive and gave exce More

by debcoverdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Exceptional Vanessa Robinson, Great Aaron and Cole
Sep 03, 2021 -

Paul Miller Audi responded

Thank you so much for this wonderful review! We're glad to hear our team provided excellent service during your visit and we look forward to working with you again in the future. Take care! - The Paul Miller Audi Team

August 21, 2021

Prepaid for the service which was awesome and it was completely complimentary. Stuart suggested I prepay during the last service and I’m so glad he did. Awesome! More

by akharmony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart in Service
Aug 23, 2021 -

Paul Miller Audi responded

Thank you for your great five-star rating and review! We appreciate you taking the time to leave us your feedback and we hope you come back to see the Paul Miller Audi team again soon!

August 20, 2021

The service coordinator was very helpful. He checked the records on my car and made sure the appropriate services and inspections were completed and that my service was covered by the service warranty that More

by Idcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobowitz
Aug 20, 2021 -

Paul Miller Audi responded

Thank you for the great review and five-star rating! We're glad to hear the service team at Paul Miller Audi earned your business and helped you take care of important maintenance items quickly! We look forward to seeing you again!

August 18, 2021

I worked with Stuart and he was very engaging and responsive to all questions. Great service overall! More

by Jeffreyscott_tinnirello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobowitz
Aug 19, 2021 -

Paul Miller Audi responded

Thank you for the positive feedback! We're glad to hear you had a great experience with Stuart and we hope to see you again next time here at Paul Miller Audi!

August 16, 2021

Everything about this service (from scheduling, arrival, loaner pickup, and completion) was easy, painless and professional. Picking up my vehicle after completion was also very easy. More

by mpasterick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Toribio
Aug 17, 2021 -

Paul Miller Audi responded

It's so great to hear the Paul Miller Audi team helped provide you with a great experience! Thank you so much for your wonderful review and five-star rating!

August 13, 2021

I am always satisfied with my car Service with Paul Miller Audi ! Especially the service person Lou Berardino he make me feel I can rely on your service and taking care what I need and worry free More

by Hsiaoscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am away can rely on Lou Berardino taking care my Service.
Aug 13, 2021 -

Paul Miller Audi responded

We're so happy to hear this! Thank you for the positive feedback, as well as your kind comments about Lou. We appreciate your support and look forward to your next visit with us here at Paul Miller Audi!

Aug 13, 2021 -

Hsiaoscott responded

Yes

August 11, 2021

Very good service level for an unplanned issue (flat tire on the highways). Stuart and the team took my visit as an emergency and managed to order the needed spare parts in less than 36 hours, replacement do More

by paul.oubrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobowitz
Aug 12, 2021 -

Paul Miller Audi responded

Thank you for the great review! We're so glad Stuart and the team were able to help you out and get your vehicle back on the road. Please don't hesitate to reach out if we can be of service to you again in the future! - The Paul Miller Audi Team

August 06, 2021

Sales and Service are excellent. Part was replaced allowing me to start my Audi with no problem and vehicle starts quickly.. Am very happy that I have my Audi running just great. More

by setternj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bernadino
Aug 09, 2021 -

Paul Miller Audi responded

We're so happy our team could help you have five-star experiences here at Paul Miller Audi! Thank you for the awesome review! We'll see you at your next appointment!

July 29, 2021

My appointment started on time and my vehicle was serviced promptly. The waiting area was comfortable and spacious. The service video you receive after is extremely helpful for understanding what the More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara and Danny
Jul 29, 2021 -

Paul Miller Audi responded

It means so much to hear our team provided five-star care to you! Thank you for being a Paul Miller Audi customer!

July 16, 2021

Greeted by a smiling attendant, offered a bottle of cold water, escorted to the service manager (Louis) who was thoroughly familiar with my service needs. My loaner was ready and processed quickly, and ever More

by barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Jul 20, 2021 -

Paul Miller Audi responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

...
17
...