Paul Miller Audi - Service Center

Competent service and communication from technician Lou Berardino makes for pleasant ownership experience and overall satisfaction with purchase of vehicle Berardino makes for pleasant ownership experience and overall satisfaction with purchase of vehicle More

Extremely disappointed with the level of service I received at Paul miller Audi. The lack of communication was beyond frustrating despite multiple attempts to get updates. They were consistently unres received at Paul miller Audi. The lack of communication was beyond frustrating despite multiple attempts to get updates. They were consistently unresponsive. My car was kept for over six weeks with no clear explanation or timeline. The whole experience was unprofessional from start to finish. They were also dishonest throughout the process. This dealership is unprofessional, unreliable and untrustworthy. I won’t return and would never recommend them to anyone. More

Vanessa Nicita at Paul Miller Audi Parsippany and the service team are outstanding!!! They were quick to address my needs, and found a solution to my problem quickly and efficiently. service team are outstanding!!! They were quick to address my needs, and found a solution to my problem quickly and efficiently. More

I have been leasing vehicles from this dealer for many years. The service is part of the reason I return. My service advisor was wonderful and made sure I had transportation for the time that my car was b years. The service is part of the reason I return. My service advisor was wonderful and made sure I had transportation for the time that my car was being repaired. My lease is up next year and I will be returning to lease another Audi from Paul Miller. More

I always use Paul Miller for my car service needs. I made an appointment, arrived on time, and received service right away. The staff at Paul Miller offered patience and understanding as instruction I made an appointment, arrived on time, and received service right away. The staff at Paul Miller offered patience and understanding as instruction were given on how to navigate the process. Service took about an hour and I was able to have virtual meetings while I waited. I was told about additional services that I may need to keep my car running with no pressure to commit. You get a report of your service along with a video. Overall, I am satisfied with Paul Miller and appreciate their service. A big thank you to Aaron for his exemplary service! More

Nice modern facility, very helpful employees who try to make you feel appreciated, and served on time. Stewart specially, was very helpful and efficient. The car was serviced and returned cleaned and on ti make you feel appreciated, and served on time. Stewart specially, was very helpful and efficient. The car was serviced and returned cleaned and on time! More

Best dealership! They have the most incredible service and I've been a loyal customer for 10 yrs. Paul Miller group has a knowledgable staff and everyone is very plea They have the most incredible service and I've been a loyal customer for 10 yrs. Paul Miller group has a knowledgable staff and everyone is very pleasant to deal with. Thank you for taking care of my vehicle with care all these years! Michelle Palumbo More

Professional, excellent customer service and make you feel like your family. Very knowledgeable and know their product. feel like your family. Very knowledgeable and know their product. More

Excellent service. Scheduling service easy and Luis kept me informed. Work completed promptly. Highly recommend. Scheduling service easy and Luis kept me informed. Work completed promptly. Highly recommend. More

Matt Osserman was fantastic to deal with. He was very accommodating and kept me informed about the vehicle on regular basis. He was very accommodating and kept me informed about the vehicle on regular basis. More