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Paul Miller Audi - Service Center

Parsippany, NJ

4.9
594 Reviews

594 Reviews of Paul Miller Audi - Service Center

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March 14, 2021

Luis did a great job and working with the warranty company to get me a second key for my Audi R8 I’ll definitely coming back for service on my car More

by Diego costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 15, 2021 -

Paul Miller Audi responded

We're thrilled that Luis could take care of everything for you, Diego! Thanks for choosing Paul Miller Audi!

March 13, 2021

Your dealership was totally professional and a pleasure to work with--I was very impressed. Your use of videos and texting were an excellent addition. More

by wmroche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 15, 2021 -

Paul Miller Audi responded

Thank you for this incredible feedback! It means so much that you were impressed with our services. We hope to see you again at Paul Miller Audi!

March 11, 2021

My appointment was for 8 a.m. I arrived a 7:45 a.m., I was greeted immediately. My Service Consultant, Spencer was great and did not pressure us with add ons. I especially liked the follow up via text. More

by santobemaju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bryant
Mar 11, 2021 -

Paul Miller Audi responded

Thanks for this great review! We're glad Spencer made you feel comfortable and at ease! See you next time!

February 24, 2021

Had to wait outside at least 10 minutes to drive inside of the garage. Finished service faster than promised time. Friendly staff members. Overall excellent. More

by ykim0916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Mapp
Feb 24, 2021 -

Paul Miller Audi responded

Thank you for the review and feedback. Your business is greatly appreciated and we hope to be of service to you again in the future!

January 28, 2021

Excellent service. Luis Toribio kept me informed all along. No surprises. Next time I will request pick up and delivery. I chose not to this time. More

by jimandwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Toribio
Jan 28, 2021 -

Paul Miller Audi responded

This is a fantastic review! Thanks from the entire team at Paul Miller Audi!

January 23, 2021

I brought my car in because one of the headlights was not working. I told the rep, Stuart Jacobwitz that the car had recent body work at your shop in Wayne anc that might have caused the problem. Stuart fo More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobwitz
Jan 25, 2021 -

Paul Miller Audi responded

Thanks for taking the time to share your experience, Bruce! We hope to be of service to you again in the future! - The Paul Miller Audi Team

January 15, 2021

Always great to work with. Very professional and only recommend what is truly needed for the maintenance or repairs. I highly recommend this dealership you won’t be sorry More

by Kmeehan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou & Adem
Jan 15, 2021 -

Paul Miller Audi responded

Thank you for your confidence in Paul Miller Audi, and for your business. We are thankful to have you as a customer!

December 31, 2020

Oil change was timely. Waiting area comfortable. Made appointment online, but it did not show up on the screen. No one offered to help me when I arrived. I had to approach a service advisor. Advisor was More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni
Dec 31, 2020 -

Paul Miller Audi responded

Thanks for your feedback, Scott. I will be sharing this with my team to ensure it doesn't happen in the future. We hope to be of service to you again, take care!

December 20, 2020

always a pleasure to come for service.Danny in service always a pleasure to come for service. Danny in service area so nice, thoughtful, concerned;trys to make everything possible, & explains with detail More

by cherochs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 21, 2020 -

Paul Miller Audi responded

This is great to hear! Thanks for trusting the Paul Miller Audi Service team! We look forward to helping you find your new Audi in the future!

December 05, 2020

Yes it is always a pleasure to deal with Paul Miller Audi. They make getting service so easy! I appreciate the loaner car, too!! Thank you Lou B!!! More

by cbellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Bernandino
Dec 07, 2020 -

Paul Miller Audi responded

Thank you for visiting our team at Paul Miller Audi! See you next time!

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