Back

Paul Miller Audi - Service Center

Parsippany, NJ

4.9
594 Reviews

594 Reviews of Paul Miller Audi - Service Center

Sort by
December 04, 2020

Competent, friendly, and timely service. John van Ost has become a family friend after 15 years Of providing expert advice on our Audi purchases. The service department is also knowledgeable and helpful. More

by Pcucchi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 04, 2020 -

Paul Miller Audi responded

Thank you for being a Paul Miller Audi customer! We're so glad that John has earned your loyal business and your five-star rating over the past 15 years and we look forward to your next visit with us!

December 03, 2020

so happy they picked up my car due to my age and medical risks which avoided unnecessary exposures for me and returned my car immaculately. The man who did the pick up & return was kind ,polite & helpful. I More

by ssblee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernando, Danny, Kelly, Christine
Dec 03, 2020 -

Paul Miller Audi responded

Thank you for your review! We're so happy to hear that our sales team took such great care of you during your recent purchase! We know you'll look excellent in your new 2020 Audi Q5!

December 03, 2020

Very friendly helpful staff especially toni bencivenga. Only negative was exorbitant service charge for 1 gallon of gas. Car wash was a nice touch though. More

by billme17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni bevcivenga
Dec 03, 2020 -

Paul Miller Audi responded

Thank you for your honest feedback! We hope to provide you with a 5-star visit next time at Paul Miller Audi!

November 18, 2020

Booking the appointment was quick and easy and so was the service visit. Employees were friendly and professional as usual. Always a pleasure at Paul Miller Audi in Parsippany More

by Christineca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni
Nov 19, 2020 -

Paul Miller Audi responded

Thank you for your positive feedback! We appreciate your review, and look forward to seeing you again at Paul Miller Audi again!

November 12, 2020

Great service as always as at all the Paul Miller dealerships . Car was washed and clean inside and out . Lou my service adviser was very helpful More

by Garys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Wendell ,Lou ,Christina and Kelly
Nov 13, 2020 -

Paul Miller Audi responded

Thank you for the wonderful review of Paul Miller Audi! We're grateful to have you as a customer and look forward to your next visit!

November 05, 2020

As always the service department is responsive and courteous. Service completed on time. The loaner car was gorgeous and I will consider that car when my lease is up! More

by Dina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart, Fernando
Nov 05, 2020 -

Paul Miller Audi responded

Thank you for your review, Dina! We appreciate your 5-star review! -Paul Miller Audi

November 01, 2020

Re: S4 56,665 miles.... Very courteous, professional, thorough, and welcoming. Exceptional customer service. Because of the service experience I plan to get my next Audi from them. More

by KevCro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Service Advisor, Michael HarcharTechnician
Nov 02, 2020 -

Paul Miller Audi responded

Thank you for your confidence in our service team! We hope to provide you with a 5-star purchase experience! See you next time!

October 24, 2020

Great customer service. Very thorough with what was done to my vehicle. I was kept up to date on what was being done to my vehicle. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni
Oct 27, 2020 -

Paul Miller Audi responded

We can't thank you enough, Sue! We look forward to seeing you next time at Paul Miller Audi!

October 22, 2020

Thought the mechanic was fabulous, loved the video I was sent after the service was completed. I always find the associates distracted and doing personal things when I come to drop off the car and I feel li More

by andrea.osmun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 23, 2020 -

Paul Miller Audi responded

Hi Andrea, thank you for taking the time to share your experience with your mechanic during your recent visit. We're always looking for ways to improve, so we appreciate your feedback!

October 21, 2020

Excellent and thorough service.Danny and service Excellent and thorough service. Danny and service mechanic did a great job in keeping me updated and informed. Work was done timely. Easy drop off a More

by mag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 21, 2020 -

Paul Miller Audi responded

Thank you for your review! We're so happy to hear that Danny worked hard to provide you with a seamless appointment! See you next time at Paul Miller Audi!

...
21
...