Paul Miller Audi - Service Center

Customer service is very important to me. I like to be understood and feel comfortable with a person I am working. Michelle and a service team satisfied all my needs at my convenience. Despite the problem understood and feel comfortable with a person I am working. Michelle and a service team satisfied all my needs at my convenience. Despite the problems my car had, updates, I didn't know of, were made to my car's computer system. Also, I liked to be updated by follow up calls. Thank you, service center. More

Excellent service. Orlando always tries to offer alternative service plans that are more economical than one-off service visits. Loaner always ready and my same or better Audi model. My car returned alternative service plans that are more economical than one-off service visits. Loaner always ready and my same or better Audi model. My car returned always clean. More

Needed a battery replacement which was done in a timely manner. I was given a loaner car to use for a couple days until my car was ready. Pretty seamless process. manner. I was given a loaner car to use for a couple days until my car was ready. Pretty seamless process. More

Mark did a very good job helping me proceed through the service call with efficiency and with a feeling that he was on my team... helping me save money service call with efficiency and with a feeling that he was on my team... helping me save money More

My experience with your service department has been great. I would highly recommend your service department and your employee Mark. Over all I have had nothing but a great experience with everyone at P great. I would highly recommend your service department and your employee Mark. Over all I have had nothing but a great experience with everyone at Paul Miller Audi. More

The service provided was great. Even though I showed up while most of the maintenance people were at lunch, the found someone to still fix my tire. Paul Miller Audi gives out of their way to provide excell while most of the maintenance people were at lunch, the found someone to still fix my tire. Paul Miller Audi gives out of their way to provide excellent and friendly service. More

Got a recall for a part in my B7 A4 2.0. Mark helped me out and took care of it. Got my car back at the end of the day with the new part and a free car wash. Oh and I got a 2013 A4 as a loaner which was gr out and took care of it. Got my car back at the end of the day with the new part and a free car wash. Oh and I got a 2013 A4 as a loaner which was great. Great place with great service. More

The reason for my responses, although they may be looked upon as excessive, is that my experience with Paul Miller Audi, and my service tech, Orlando, is impressive. I have purchased numerous cars over the upon as excessive, is that my experience with Paul Miller Audi, and my service tech, Orlando, is impressive. I have purchased numerous cars over the years, and responsible for doing so for our Company, and I have never had such a good relationship with an Auto Dealer and their employees, as I have had with this one. They are fair in their approach, and responsive when you need them. I travel a lot on business, and have to work my car service into my schedule. Orlando has always found a way to accommodate my schedule and get my car in for its service. This is the second car I have acquired from Paul Miller, and it will surely not be the last. The quality, style, and price of a car is only a portion of the whole process in owning or leasing one; the people you work with during and after that decision is made is a huge reason to keep customers coming back More

Orlando went above and behond to keep me updated on the repair of my Audi TT, he understood my timeline and did his best to meet it. repair of my Audi TT, he understood my timeline and did his best to meet it. More

it was a scheduled appt. I was in/out within 1 hr. Courteous and friendly staff. I thought the staffs were very attentive to their costumers. Courteous and friendly staff. I thought the staffs were very attentive to their costumers. More