Paul Miller Audi - Service Center

Orlando is a great sales rep and it's always a pleasure working with him. He is the main reason why we remain dedicated to this specific dealership! Thanks Orlando! pleasure working with him. He is the main reason why we remain dedicated to this specific dealership! Thanks Orlando! More

Was first service, did not know what to expect, was presently surprised, was greeted upon arrival promptly and car was delivered as promised, on time. presently surprised, was greeted upon arrival promptly and car was delivered as promised, on time. More

Everyone one at the dealership was very helpful. Orlando was very professional and knowledgeable. He was very informative about the service contract and was theprimary reason I purchased it. was very professional and knowledgeable. He was very informative about the service contract and was theprimary reason I purchased it. More

From the moment that I drove into the Audi garage everthing was done very warmly and professionally. Orlando Nieves, my Service Manager, explained everything that was being done for the 25,000 mile s everthing was done very warmly and professionally. Orlando Nieves, my Service Manager, explained everything that was being done for the 25,000 mile service. He also said that the 2 year brake line flush would be done at the same time. It is a pleasure to deal with everyone at Paul Miller Audi. More

Andrew did a great job taking care of all of my needs, keeping me informed and answering my questions. I drive from Queens NY to have my car serviced by Paul Miller Audi, because of the great service l keeping me informed and answering my questions. I drive from Queens NY to have my car serviced by Paul Miller Audi, because of the great service levels. While other closer may be just as good, Andrew and the team at Paul Miller have given me no reason to try anyone else since my puchase of my car 2 years ago. Keep up the great work. More

I purchased my A5 in February (at another dealer) and yesterday was the first time I've had my Audi serviced, I chose Paul Miller. Previously, I owned two BMWs and their customer service was fabulous, so yesterday was the first time I've had my Audi serviced, I chose Paul Miller. Previously, I owned two BMWs and their customer service was fabulous, so Audi (and Paul Miller) had a lot to live up to. Orlando was my Service Consultant and he deserves particular credit, as he provided me with customer service that was truly above and beyond. He researched my vehicle and discovered that the prior owner had pre-paid for the next two services, saving me $600+ yesterday and likely a similar cost on my next service. He also determined that the prior owner had also pre-paid for a 2-yr brake flush, so he included that in my service as well. He researched and discovered some updates for my vehicle and we discussed the performance of my vehicle and determined a course of action on these items as well. He arranged for me to have a loaner car and had all the authorized work completed, and the vehicle washed and ready at exactly the time he promised. Because of Orlando's exemplary customer service, I will be returning to Paul Miller for all work on my Audi. Thanks for making a loyal customer out of me! More

Always friendly, professional & experienced. Why not? There is never a problem and Orlando is certainly the best service provider I have experienced at this dealership. Again, why not? There is never a problem and Orlando is certainly the best service provider I have experienced at this dealership. Again, why not? More

Lou had taken care of me several weeks back. When I came in this time I asked for him again. I did not realize that when I made this appointment I was assigned to another advisor. Lou could not find me on h in this time I asked for him again. I did not realize that when I made this appointment I was assigned to another advisor. Lou could not find me on his schedule but he quickly adjusted it and was extremely helpful and courteous. More

I was in for routine service on my car. Service was performed efficiently and waiting area is pleasant with free wi-fi. My service rep Orlando always makes sure I am aware of what is happening and is performed efficiently and waiting area is pleasant with free wi-fi. My service rep Orlando always makes sure I am aware of what is happening and is the reason I keep coming back to this service center. More

Great Service from Joe. I would recommend to anyone in need of getting their 35000 mile service. He was nice, friendly, and honest. A true professional. need of getting their 35000 mile service. He was nice, friendly, and honest. A true professional. More