Paul Miller Ford
Lexington, KY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 103 reviews
Jennifer was fantastic to work with. Made the experience seamless. Super helpful and knowledgeable ,helped me purchase the car I wanted with no hassle. I would highly recommend anyone lo Made the experience seamless. Super helpful and knowledgeable ,helped me purchase the car I wanted with no hassle. I would highly recommend anyone looking to buy a car to request her. More
Bryan was very easy to work with! He made the dreaded car purchase at a dealership a lot more enjoyable! He was easy to talk to and relate with and made us feel like he really wanted He made the dreaded car purchase at a dealership a lot more enjoyable! He was easy to talk to and relate with and made us feel like he really wanted to help out and get us the best deal possible! The speed and time it took from when we walked on the lot till we left was light years faster than any other dealership we’ve ever dealt with before! The whole crew that helped us get out the door with our new vehicle were awesome and very easy to work with! Thanks for help and I would recommend Bryan and this Paul Miller crew anytime to anyone I know! More
Dishonest, Unprofessional, and Completely Untrustworthy I had a firm agreement to purchase a Ford F-150 from this dealership. Before making the 6-hour drive from Michigan, I called to conf Untrustworthy I had a firm agreement to purchase a Ford F-150 from this dealership. Before making the 6-hour drive from Michigan, I called to confirm the truck was still available. I spoke with the used car manager, Keith, who informed me they would no longer honor our agreement because “someone else” was in the store ready to buy it. To make matters worse, Keith lied and told my salesman, Tray, that I refused to put a deposit down or sign papers — a complete fabrication. The only reason I was driving down on Friday, June 27, 2025, was because I had every intention of purchasing the truck after I took the truck to a mechanic to verify it was in good condition. Then, just to squeeze more money out of interested buyers, they jacked up the price from $17,700 to $19,574, claiming it was due to “increased interest.” This place doesn’t just lack professionalism — it lacks integrity. They don’t stand by their word, they lie to customers and their own employees, and they’ll burn anyone to make an extra buck. Avoid this place at all costs. They are the definition of shady. Spend your money with a dealership that actually respects its customers and employees. More
Courteous, informative, and timely to the customer. Extremely impressed with Brian who made the whole experience enjoyable. Extremely impressed with Brian who made the whole experience enjoyable. More
Bryan did a great job! Each interaction I had with him was personable, friendly and he listened to my needs! He was not pushy at all, just a good guy!! After buying a car f Each interaction I had with him was personable, friendly and he listened to my needs! He was not pushy at all, just a good guy!! After buying a car from him, I would not want to work with anyone else! More
Bryan was very good and quick at his job. Really helped me on getting the truck I wanted. Grateful to have had him as a salesman, definitely should be more salesman like him. Really helped me on getting the truck I wanted. Grateful to have had him as a salesman, definitely should be more salesman like him. More
Had a wonderful experience last week with Bryan at Paul Miller Ford. He made my experience in finding the right car so easy and stress free. Would 100% go back to Bryan if I was to upgrade again. The whole Miller Ford. He made my experience in finding the right car so easy and stress free. Would 100% go back to Bryan if I was to upgrade again. The whole team at Paul Miller were so welcoming and accommodating. More
Went in the first time Bryan take us to find the truck we’re looking for, also walk around the parking lot to see more options we have. He’s been kind and patience to explain everything about the cars and we’re looking for, also walk around the parking lot to see more options we have. He’s been kind and patience to explain everything about the cars and features, and took them out for test drive. After thinking for few days and confirm with Bryan for the purchase. Went I. Second time picking up the car, take me 30 minutes and I walk out with a new car. More
Bryan was very professional and helpful. We also felt that the other folks that helped us did a great job. The service department helped us with an issue and Bryan followed up to make sure w We also felt that the other folks that helped us did a great job. The service department helped us with an issue and Bryan followed up to make sure we were able to resolve the issue. Is definitely recommend Bryan. More



