Paul Miller Subaru

Always professional and courteous. Great follow up and provides regular update while servicing. Also recommendations are a tremendous help. Great follow up and provides regular update while servicing. Also recommendations are a tremendous help. More

The entire experience was excellent from minute we walked in the door. Everyone was friendly and helpful. in the door. Everyone was friendly and helpful. More

Dealership was wonderful. Salesman, Harold Almanzar, was exceptional, very professional and welcoming, highly recommend him. Salesman, Harold Almanzar, was exceptional, very professional and welcoming, highly recommend him. More

My 2012 Subaru runs like it's new. That's because I have always had it serviced at Paul Miller in Parsippany. Vanessa knows my car and takes very good care to ensure that whatever need That's because I have always had it serviced at Paul Miller in Parsippany. Vanessa knows my car and takes very good care to ensure that whatever needs to be done is brought to my attention before it presents a problem. As a women of a certain age, I appreciate driving a safe and reliable car, thanks to Paul Miller. More

Vanessa was cheerful and very helpful and my 30,000 mile checkup was done and the 2 problems were resolved checkup was done and the 2 problems were resolved More

Professional service provides to customer, and attentive staffs members. Show room very clean and neat staffs members. Show room very clean and neat More

Great Service! Service reps are knowledgeable and courteous, communicate effectively. It is a dealership so service costs are higher than could be found elsewhere b Service reps are knowledgeable and courteous, communicate effectively. It is a dealership so service costs are higher than could be found elsewhere but, in my experience, they are very organized, have loaner vehicles, and are generally conducive to someone working all week More

Stuff that they supposedly fixed last year already needs fixing again while barely driving car. Seems like they wait until things become a problem and then get you with big fixes rather preventing little on fixing again while barely driving car. Seems like they wait until things become a problem and then get you with big fixes rather preventing little ones. Crazy number of labor hours for simple jobs. Advisor not helpful at all. Attributing all problems to living in northeast. More

Went in for a quick oil change. Greet by a friendly gentlemen who took my car key and gave me a card to bring in the service department. Greeted by another friendly employee calle Greet by a friendly gentlemen who took my car key and gave me a card to bring in the service department. Greeted by another friendly employee called Erin. She even called and texted me when my car is ready. Just a pleasant experience all the way! More

Probably one of the worst experiences I have had for a simple service. Simple oil change and oil was left on the hood of the car. Multipoint inspection says my coolant is ok, wipers, etc. Yet after I chec simple service. Simple oil change and oil was left on the hood of the car. Multipoint inspection says my coolant is ok, wipers, etc. Yet after I checked the coolant, the level was below minimum. As for wipers, it was a good thing I orders OEM wipers prior to visit since they didn’t bother to check they were original at 29,000 miles. Car rides much worse following the service than prior to bringing it in. Lastly, there was an issue with software when first getting car. Service manager at time Steve Bono said no matter what when bringing it in they would check for software and update at no cost. Now on last visit was told since past 3 years they will not update. WOW is all I can say! More