
Paul Miller Subaru
Parsippany, NJ
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Had the pleasant experience of talking with service advisor Frank Balido. Although he nor Paul Miller Subaru could help immediately, he did make sure my name was placed on the waiting list for sof advisor Frank Balido. Although he nor Paul Miller Subaru could help immediately, he did make sure my name was placed on the waiting list for software to come from Subaru. This is my 4th Subaru and I didn't expect anything less from them. thank you. Dan Busa More
Always professional and courteous. Great follow up and provides regular update while servicing. Also recommendations are a tremendous help. Great follow up and provides regular update while servicing. Also recommendations are a tremendous help. More
My 2012 Subaru runs like it's new. That's because I have always had it serviced at Paul Miller in Parsippany. Vanessa knows my car and takes very good care to ensure that whatever need That's because I have always had it serviced at Paul Miller in Parsippany. Vanessa knows my car and takes very good care to ensure that whatever needs to be done is brought to my attention before it presents a problem. As a women of a certain age, I appreciate driving a safe and reliable car, thanks to Paul Miller. More
Great Service! Service reps are knowledgeable and courteous, communicate effectively. It is a dealership so service costs are higher than could be found elsewhere b Service reps are knowledgeable and courteous, communicate effectively. It is a dealership so service costs are higher than could be found elsewhere but, in my experience, they are very organized, have loaner vehicles, and are generally conducive to someone working all week More
Stuff that they supposedly fixed last year already needs fixing again while barely driving car. Seems like they wait until things become a problem and then get you with big fixes rather preventing little on fixing again while barely driving car. Seems like they wait until things become a problem and then get you with big fixes rather preventing little ones. Crazy number of labor hours for simple jobs. Advisor not helpful at all. Attributing all problems to living in northeast. More
Went in for a quick oil change. Greet by a friendly gentlemen who took my car key and gave me a card to bring in the service department. Greeted by another friendly employee calle Greet by a friendly gentlemen who took my car key and gave me a card to bring in the service department. Greeted by another friendly employee called Erin. She even called and texted me when my car is ready. Just a pleasant experience all the way! More