Paul Miller Subaru

Great Experience This was my first time buying a new vehicle (2015 Subaru Forester) from a car dealership and I had a very good experience. Everyone was very friendly This was my first time buying a new vehicle (2015 Subaru Forester) from a car dealership and I had a very good experience. Everyone was very friendly and helpful, and my sales associate Ryan Murphy was very knowledgeable, responsive, and easy to work with. Highly recommended if you're looking for a Subaru in North Jersey. More

not happy at all I'm very upset with Paul miller subaru 2nd time ever bringing my 2011 still limited into the shop they let a man drive my car, he didn't know how to I'm very upset with Paul miller subaru 2nd time ever bringing my 2011 still limited into the shop they let a man drive my car, he didn't know how to drive stick, burned my clutch all the way around the building and also doesn't even shift outta first gear! I brought my car back beca use you can hear 2 knocks in the clutch and the guy said he didn't" feel anything" after it happened no one came and helped me even when one of the workers smelt the burnt clutch and saw me really upset he never even asked if he could help me! I'm very upset with Paul miller subaru and don't think I would ever go here again! I know a lot of ppl that won't go there now after I've told them this! I really hope I don't have to buy a new clutch More

Great Experience Buying my first Subaru was absolutely wonderful. I couldn't have asked for better experience-especially after trying to make a deal with another Subar Buying my first Subaru was absolutely wonderful. I couldn't have asked for better experience-especially after trying to make a deal with another Subaru dealership which I will not name here. (Ramsey) The Internet sales person Sharon was AWESOME! Very very nice and stayed late so I could take my car home that night! More

BLOWN AWAY BY AMAZING CUSTOMER SERVICE I spent months looking up dealers and was extremely disappointed. That's when I found Paul Miller Subaru in Parsippany. Not only did I find the car I I spent months looking up dealers and was extremely disappointed. That's when I found Paul Miller Subaru in Parsippany. Not only did I find the car I wanted, but I couldn't believe the personal experiences I received. Brian and Ryan worked with me to finance my car even with below average credit. Both of them along with the rest of the team there go out of their way to ensure that you leave with a smile on your face. All of the employees I worked with were extremely pleasant, transparent with their conversations and did not once make me feel like I was at a dealership. I think the most significant part of this adventure was standing behind their product. I had a check engine light the Monday after buying the car and they gave me a loaner and repaired the car themselves. I loved working with Brian the sales manager, Ryan the performance specialist, the service department and everywhere else. Please consider this dealership if you have the opportunity, they truly value their customers and will do what it takes to take your business. Do not look any further. This company truly is beyond words. More

Very Satisfied We needed a new car after my Forester was totaled. After spending 3 hours (unsuccessfully) at another Subaru dealership, my husband saw an add for a We needed a new car after my Forester was totaled. After spending 3 hours (unsuccessfully) at another Subaru dealership, my husband saw an add for a pre-owned Forester at Paul Miller Subaru. We made an appointment with Ryan Murphy. What a difference from other dealerships we have visited. The place is very clean, everyone is pleasant and respectful. Every step of our experience with Ryan and this dealership was positive and professional. Ryan was very knowledgeable and made buying a car a pleasant, easy experience. We would recommend Paul Miller Subaru and Ryan Murphy to our friends. More

Positive Experience @ Paul Miller Subaru When needs in my family changed, I decided to switch from a sedan convertible to a small pre-owned SUV. I was delighted with my experience at Paul Mi When needs in my family changed, I decided to switch from a sedan convertible to a small pre-owned SUV. I was delighted with my experience at Paul Miller Subaru and in particular, with our sales representative Ryan Murphy. My husband and I found Ryan to be knowledgeable and professional as he patiently walked us through the options available to us. We are very happy with our purchase of a Forester and with the purchase experience. Everyone in the dealership was friendly and went out of their way to ensure our needs were met. I would definitely recommend Ryan Murphy and Paul Miller Subaru to my friends, colleagues and family. More

Great experience, quality staff Went looking for an AWD car after last winter. Had a variety of unpleasant experiences at several Acura and Nissan dealerships. Met Randy Grote at 'P Went looking for an AWD car after last winter. Had a variety of unpleasant experiences at several Acura and Nissan dealerships. Met Randy Grote at 'Paul Miller Subaru', a real gentleman, and we test-drove several Subaru models and I decided on the Legacy 3.6. The car is so popular that we had to order it from the manufacturer, and Randy kept me updated each week. Randy was great to work with, I got a very fair offer on my trade-in, and the new car itself is fantastic. Couldn't be more pleased with the entire experience. Looking forward to calling Randy next year when my son turns 17. More

Professional, Great Deal I purchased both of my Subaru Outbacks through Paul Miller Subaru. I had such a trustworthy experience that of course I tried to work again with the I purchased both of my Subaru Outbacks through Paul Miller Subaru. I had such a trustworthy experience that of course I tried to work again with the same representative, Sharon Coppola, and had uniformly great experience. She will tell you exactly what you will get and communicates clearly in writing. She holds to her word and there were no "games". I purchased vehicles at the beginning of the season, when the vehicles were Nationally in short supply. In both instances, the finance terms on the final day of purchase even improved from what was actually quoted when I ordered the vehicles. Their service department has nice amenities and great customer service. Despite not selling $100,000 cars, they make you feel like you are being supported as if you did. It seems like the extended warranties will therefore be a great value. More

Saw a used vehicle online I needed a vehicle quickly for my family to use as the car they were driving finally died. While online looking at dealers in the area saw a vehicle i I needed a vehicle quickly for my family to use as the car they were driving finally died. While online looking at dealers in the area saw a vehicle in my price range at Paul Miller Subaru. Upon calling them was put in touch with sales rep Ryan Murphy who was able to put a package together for me in a very professional manner within a very short turn around time. The staff was very pleasant from the receptionist upon entering (I think her name was Cristen) to the general manager (Mr Ron Sheffield) along with my sales rep Ryan were all outstanding and thorough in their ability to accomodate my specific needs. Would definitely do businee here again. cvet72 More

Great experience began online I searched for several months for a specific model used car, and located what I was looking for at Paul Miller Subaru. Sharon Coppola responded quick I searched for several months for a specific model used car, and located what I was looking for at Paul Miller Subaru. Sharon Coppola responded quickly to my request and provided the information I needed. She followed up promptly to questions, and we mad arrangements for an appointment. I was a little nervous to drive 1.5 hours, wife and three kids in tow, from our house in CT, but I was not disappointed. Sharon Coppola was friendly and treated me fairly, and she also kept tabs on me throughout the process even though she was incredibly busy. I would certainly buy from her and Paul Miller again! More