Paul Miller Subaru

I had an excellent experience purchasing my new Subaru. They have well trained, professional, courteous staff. This was my first experience with Paul Miller Subaru, but it will not be my last. They have well trained, professional, courteous staff. This was my first experience with Paul Miller Subaru, but it will not be my last. More

Great experience in buying a used car from this dealer. They listened to my needs and led me to the right car to meet my family's needs. I never felt pressured and I felt that I got a good deal. I would They listened to my needs and led me to the right car to meet my family's needs. I never felt pressured and I felt that I got a good deal. I would recommend them to my friends... and would return. Good follow-up by them to make sure i was happy after the sale and to see if I had any questions. More

After months of comparing vehicles on the internet, going After months of comparing vehicles on the internet, going to auto shows, and deciding against purchasing a Mitsubishi Outlander Sport, I arranged After months of comparing vehicles on the internet, going to auto shows, and deciding against purchasing a Mitsubishi Outlander Sport, I arranged for an appointment with Ms. Coppola for the morning of April 6, 2013 ready, willing, and able to purchase a 2014 Subaru Forester. From the first moment of my arrival, I felt comfortable working with Sharon to complete this new car buying purchase. I must admit, for a long time I had been procrastinating about going through the car buying purchase, simply because I dreaded dealing with the possibly aggressive nature so many automobile industry salespeople have a reputation for. I feared stepping into any car dealership, just because I didn’t want the “hassle” of dealing with a sales-person. Fortunately, Sharon and I sat down, assessed my vehicle needs, and I was soon presented with a purchase offer that I considered fair (after reviewing Kelly Blue Book and Edmund’s sites) for both Paul Miller Subaru and myself. Sharon then went on to detail the additional fees in a manner that was clear, up front, and completely honest. At no point in the process did I feel as if things were moving “out of control” in a direction that would leave me financially taken advantage of. Sharon Coppola’s fluency of the sales process, in my opinion, is exemplary. Her straight-forward and direct presentation of all the facts is what I, as an educated consumer, was looking for. My search was found in Sharon Coppola and, without a doubt, I will highly recommend my friends and relatives to work directly with her in the future. Since picking up my vehicle from Paul Miller on April 11, 2014, I can say that the 2014 Forester has not only met, but exceeded my expectations. I am satisfied with my purchase and pleased that Sharon Coppola was an integral part in making the whole process become reality. Sharon was professional, confident, and ethically oriented manner. If you are planning to buy a vehicle from Paul Miller Subaru, make contact with Sharon, set up an appointment, and proceed from there. You will be surprised how easy and "stress free" the process will be. More

Sharon was very professional, responsive and very courtious during the entire sale. Would recommend Sharon to our family and friends. Very pleased with the purchase of our new 2014 Subaru Forester. courtious during the entire sale. Would recommend Sharon to our family and friends. Very pleased with the purchase of our new 2014 Subaru Forester. More

The dealership was large and had many models on display. The dealership was large and had many models on display. Everyone was helpful. Our salesperson , Sharon Coppola was one of the reasons we purchased The dealership was large and had many models on display. Everyone was helpful. Our salesperson , Sharon Coppola was one of the reasons we purchased here. She was knowledgable , helpful and straight forward. Great Customer Service . I will purchase my next Subaru here. More

Last night I purchased a Forester for my partner. I started research on SUVs about a week ago. The Forester appealed to us, as did other similar SUVs on the market. I emailed Sharon Coppola for some in started research on SUVs about a week ago. The Forester appealed to us, as did other similar SUVs on the market. I emailed Sharon Coppola for some information on a vehicle I noticed online on their website. Sharon quoted us a fair price which prompted a few phone calls. The next night, we drove home with the SUV. The Forester is beautiful, the price on the new vehicle and my trade-in were honest and fair. That's what got us in the door. The phenomenal personality of Sharon Coppola is what sold us! I've purchased many vehicles for myself and my family over the years and can honestly say that Sharon is hands-down THE BEST salesperson I've ever done business with. Sharon is fair, direct, honest, knowledgeable, and above all nice. Sharon made us feel comfortable, special even, going above and beyond. I hope to see her again next year, as I trade my Honda for a Subaru. I will definitely recommend Subaru, especially Paul Miller Subaru, to anyone I meet. More

I came to Paul Miller Subaru looking at a completely different vehicle than the one a purchased: an old used Legacy GT. When I got there, they told me that I would have to wait to see the car because th different vehicle than the one a purchased: an old used Legacy GT. When I got there, they told me that I would have to wait to see the car because the vehicle had not yet been surveyed by their shop and, as such, they were not aware of any work that needed to be done. The next day they called me to inform me that the Legacy had several issues, and that they did not plan on selling the car to any customers, but that they had just taken in a Mazda 6 which was in good condition. From the moment I walked in to that show room until I left with my new car, everyone was very professional and told me exactly what was going on, and they all went to extraordinary lengths to sell me a car that any one of them would be okay driving home in rather than just shoving me in to a car with problems because I wanted it. Both Brian and Anthony were awesome during the negotiating process, and did everything they could to come to a mutually beneficial price. Likewise, Jeremy made my experience in finance smooth and efficient. All in all: the experience was easy and enjoyable, and I'll definitely be recommending Paul Miller Subaru to all my family and friends because of it. More

Found our vehicle of choice via the internet and after contacting and visiting several dealers with similar vehicles that met our criteria, we were most disappointed......until we checked in with Paul Mil contacting and visiting several dealers with similar vehicles that met our criteria, we were most disappointed......until we checked in with Paul Miller Subaru and Sharon. Even though we live nearly 100 miles away, her assuring manner made me comfortable enough to make the trip out to preview their offerings. After meeting with her personally, I knew I had made the right choice. Sharon was most welcoming and knowledgeable. Quite the multi-tasker as well. Professional and organized, she handled all my questions and concerns in an honest manner. No shell games or slight of hand as I had done my homework as well. She stayed in contact with me in the days leading up to delivery, making sure all the details were followed up on from financing through the thorough detailing and presentation as the Forester was brought around for our inspection at purchase. This gal is a genuine people-person with integrity. She is an asset to Paul Miller Subaru for sure. We got a new car and made a new friend today. Looking for a new or used Subi? Be sure to visit Paul Miller Subaru ........and ask for Sharon! More

Usually buying a used car is difficult. The salesperson will tell you anything to get you to buy the car. "Yes, it's clean." "It was in an accident but no damage." "This deal won't last!" And the cars are will tell you anything to get you to buy the car. "Yes, it's clean." "It was in an accident but no damage." "This deal won't last!" And the cars are often priced above market. Well, this is not true at Paul Miller Subaru. I recently purchased a used SUV from them. The customer service was great. They drove two cars to my mechanic, about 90-minutes away from their dealership. My mechanic told me both cars were clean. Prior I had another dealership bring a car to my mechanic -- a reported clean car -- and my mechanic said it was a piece of junk: leaking oil, brakes shot, front end shaking, two front fenders replaced from an accident, air bag deployed, etc. Paul Miller Subaru puts its used cars through a 51 point inspection. They showed me the list of items that had repaired or replaced on the vehicle that I ended up buying. They do not sell cars that need work. They were prompt in returning emails and phone calls, and quick to find a suitable vehicle for me in my price range. At the showroom, I was treated with the same attention and care as folks buying new $30,000 cars. BTW, they went through all this work just to sell me a $7,000 car. Now THAT speaks volumes! Oh, and no high pressure sales here. I was offered an extended warranty option, which I declined. The gentleman offered me a better price and I still declined. He was polite and we concluded our transaction. I'd say that they price their cars pretty tightly. The car that I purchased was above Edmund's value but below Blue Book value. If you're looking for a new or used vehicle, I recommend that you go to Paul Miller Subaru first. It is worth the drive even if you are not local. Based on my experience, I'd guarantee that you will not be "taken for a ride." More

Read what you sign twice before you sign and remember these two words BUYER BEWARE! I have given this rating for the simple reason people should know they practice deceptive sales techniques.Make sure th these two words BUYER BEWARE! I have given this rating for the simple reason people should know they practice deceptive sales techniques.Make sure the papers you sign are in full view and not layered one on top of the other. More