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Paul Moak Honda

Jackson, MS

4.8
805 Reviews
Call Dealership (601) 352-2700
View Awards

802 Harding St.

Jackson, MS

39202

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805 Reviews of Paul Moak Honda

December 15, 2022

Very timely service-service started and completed within an hour -service advisor kept me notified of progress and services done as completed. Very pleased ! More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Dec 16, 2022 -

Paul Moak Honda responded

Hi Becky, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
December 06, 2022

The folks at Paul Moak Honda are always helpful. They have solved my car issues in a timely fashion. More

by wandamiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Jeff Klein, Betty Brewer
Report | Print
Dec 08, 2022 -

Paul Moak Honda responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 02, 2022

The service was excellent. I was in and out in no time. Highly recommend Paul Moak Honda More

by canderson672
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McClendon
Report | Print
Dec 05, 2022 -

Paul Moak Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
November 28, 2022

Great customer service. They get you in and out in a reasonable amount of time. Samantha was friendly and a big help! More

by Kaiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Nov 29, 2022 -

Paul Moak Honda responded

Hi Kaiya, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Helpful
November 14, 2022

Fantastic dealership with staff that goes over and behind and truly cares about their customers. More

by deenieglassmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Report | Print
Nov 22, 2022 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 12, 2022

Very poor service! My Honda Pilot has been back and forth in the dealership working the last month, I have paid almost $2K in repair fees, but I am currently stranded i More

by lakesiyafrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Lewis, Kathleen McNeil, Jerome Williams, Mary Brown, James McClendon, Chris Rankin
Report | Print
Nov 18, 2022 -

Paul Moak Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact John Scarbrough, General Manager, at 601-630-2120 to speak to our manager directly.

Helpful 1
November 07, 2022

No hassle drop off and excellent communication about the status of my car. No complaints More

by mnabors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Adam Hering
Report | Print
Nov 14, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
November 01, 2022

Had no problem. . Got an oil change and tire rotation did not wait long at all More

by Crockett_courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer
Report | Print
Nov 07, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 20, 2022

Ms. Kathleen was very professional and informative . She was the one who convinced me in!! More

by msnikkimay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Report | Print
Oct 20, 2022 -

msnikkimay responded

Thank you for all your help

Helpful
October 13, 2022

The staff is friendly and informative. The waiting area is always clean. The restroom is always clean. More

by janieannbuchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Oct 15, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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