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Paul Moak Honda

Jackson, MS

4.8
873 Reviews

802 Harding St.

Jackson, MS

39202

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873 Reviews of Paul Moak Honda

August 08, 2021

Kathleen was amazing. Secured my new vehicle, kept constant communication. Would definitely buy again. 100% More

by jsmathers22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil
Aug 31, 2021 -

Paul Moak Honda responded

That's what we love to hear! Thanks for taking the time to share your positive Paul Moak Honda shopping experience online for other shoppers to read. It means so much! We will be here for you throughout the future!

August 08, 2021

I love the assistance Samantha and the other 2 ladies have given me for many yrs in customer service. Very knowledgeable and professionable and a great asset to your company! More

by pjc320@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tank, Samantha Creel, DiAnn Boykin, Paul Moak, Betty Brewer
Aug 31, 2021 -

Paul Moak Honda responded

Thank you for the kind review and 5-star rating! Your loyalty over the years means more than you know. Samantha and our entire service team always enjoy serving you!

August 01, 2021

Always accommodating to my schedule, pricing is fair, and I always get high quality Honda parts and service. Service writers always make sure my vehicles required services are up to date. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin
Aug 07, 2021 -

Paul Moak Honda responded

Thanks for your wonderful review, Michael! Your positive feedback means so much to our entire team. We would not be celebrating our 50th anniversary as Mississippi's 1st Honda Dealership without amazing customers like you! Your loyalty means the world to us and we will be here for you throughout the future.

July 31, 2021

I would not recommend for service. If you are looking for great service, I suggest you try Bob Boyte or Patty Peck. The technicians did not provide simple repairs that would not have cost anything such as re More

by Demblew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Creel, DiAnn Boykin
Aug 07, 2021 -

Paul Moak Honda responded

We apologize for the miscommunication you clearly experienced with our team. As the hundreds of 5-star ratings and comments suggest, our service team cares about each of our customers and will be happy to help with any resets. Feel free to contact our service manager Jim Viberg at 601-914-3560 if you would like to discuss anything further.

July 30, 2021

Scheduled appointment much sooner than I thought possible. Everyone was extremely courteous and friendly. The work was completed in less time than they had originally told me which was great. Plus, More

by aholl1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Randy Thompson
Aug 07, 2021 -

Paul Moak Honda responded

We love to hear it! Thanks for taking the time to share your feedback for others to read. It means so much for customers to be able to read what our happy customers have to say. We look forward to continuing to take care of you throughout the future!

July 25, 2021

Fast service ,good customer service and friendly environment. Neat waiting area. The sale department person was polite and professional. Return car in a timely manner, More

by Lizzie0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Aug 07, 2021 -

Paul Moak Honda responded

Thanks for sharing about your positive Paul Moak Honda service experience! Always our pleasure to serve you!

July 24, 2021

We purchased our second Honda at this dealership with Mr. James McClendon today. Our family will always use this dealer due to his honesty, willingness to help, and courtesy. He is patient and really helped More

by Meggie Bartran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, James McClendon
Jul 24, 2021 -

Meggie Bartran responded

Best dealership in Jackson area with the best staff! We love working with Mr James McClendon! This was our second purchase with this dealer and we received the best treatment at this dealership

July 21, 2021

They were friendly and courteous. Chris was very knowledgeable about the automobiles that we wanted to look at. We also met Kathleen McNeil who was very helpful with our financing. We were a little More

by wright5242
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Chris Rankin
Jul 23, 2021 -

Paul Moak Honda responded

Thank you for your 5-star recommendation and welcome to the Paul Moak Honda family! We are thrilled you chose to do business with us and know that you're going to love your Honda. We will be here for you throughout the future!

July 17, 2021

I am very comfortable at Paul Moak. They are honest and fair, and their service department goes far beyond expectations. Good, smart, ethical people who put the interest of their customers first! More

by Debbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer, Adam Hering
Jul 23, 2021 -

Paul Moak Honda responded

Thank you, Debbe! Your feedback means so much to our entire team who truly care about each of our customers. Thank you for being such an important part of our Pau Moak Honda family!

July 10, 2021

Had knowledge of the service bulletin and didn't deny that there was an issue thus the reason for the service bulletin. Other dealers stated they had no knowledge of any service bulletin. More

by Mr. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Jul 23, 2021 -

Paul Moak Honda responded

We are so glad you visited the experts at Paul Moak Honda to get the best care for your vehicle! Thanks for trusting Mississippi's first Honda dealership and we hope to have the opportunity to serve you throughout the future!

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