Very pleasant atmosphere! Mary didn't hesitate at all to give me answers to any of my questions she knew every detail of both cars that was shown to me. Eventhough she was pulled in more than one direction she made sure I didn't feel like I wasn't a priority for her and I'm sure she'll be seeing me again!! Kathleen McNeil wrapped everything up for me very quickly and pleasantly. She offered extra protection which I accepted. I felt secure and confident in my choice!