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Paul Moak Honda

Jackson, MS

4.8
797 Reviews

802 Harding St.

Jackson, MS

39202

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797 Reviews of Paul Moak Honda

July 12, 2023

Samantha and team in service do a fantastic job. I appreciate her thoroughness and thoughtfulness in getting the work done on my car. Great job! More

by mtwoodward39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer
Jul 14, 2023 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2023

Service horrible! Don’t not recommend! The manger doesn’t care about anything! Even when you have paper to prove! I will be contacting corporate! First experience they More

by daviszakeia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Jeff Klein, Randy Thompson, Kevin McDonald
Jul 12, 2023 -

Paul Moak Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, Please contact John Scarbrough, General Manager, at 601-630-2120. to discuss this further.

July 05, 2023

Very good service, reasonable time frame, all additional services were explained and I decided what services would fit my needs and budget for the day. More

by Plus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jul 06, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2023

Sales staff and service department are very helpful. They strive to make sure you are taken care of. More

by Burlin14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Alex Lewis, James McClendon
Jul 06, 2023 -

Paul Moak Honda responded

Hi! We're so happy we were able to help you out! We look forward to your next visit! Take care!

July 03, 2023

I love the way they take time out to explain to me what wrong with my car and how nice they are. More

by candyman.56.el87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Morgan Hudson, Daniel Edwards
Jul 05, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2023

Friendly, on time with service. Waiting area is very comfortable. Able to have many appointments for my schedule. More

by chip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jul 05, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2023

Very efficient service department personnel/ Samantha. My repairs covered by warranty were done as expected More

by Trnorwood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jul 05, 2023 -

Paul Moak Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Moak Honda. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2023

Paul Moak Honda will go above and beyond to earn your business, we were very pleased with the service!! More

by kendra smitb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry, Alex Lewis
Jun 30, 2023 -

Paul Moak Honda responded

Hi Kendra, we're happy you found our staff to be so supportive during your experience here at Paul Moak Honda. If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

Very friendly staff. Very helpful. Easy to line up service. Communicates well. Would use them again More

by Jmjr1228
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer, Morgan Hudson
Jun 28, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2023

We had a great experience with the Honda service department. Service people were friendly and helpful. Maintenance was completed that day. Nice waiting room. You can text them with any questions or More

by K scarbrough
Service Time
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jun 25, 2023 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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