Paul Moak Honda

Finding, trying and buying my new CR V could have been traumatic. It wasn't! Over the past 15 years, I've learned to appreciate Hondas and to trust Paul Moak. Charles Waite(sales consultant)had been traumatic. It wasn't! Over the past 15 years, I've learned to appreciate Hondas and to trust Paul Moak. Charles Waite(sales consultant)had been recommended by two people. I know why. Within a few minutes, I felt that I was being helped, not sold. After my first visit, he neither chased me as I left the lot nor hassled me at home.My questions were answered,pressure was non-existent, and the price was in line. I wanted a transaction that was good for both of us. That's what I got. Top-notch car, dealer and salesman...can't ask for more than that. More

The service manager promised they would have my car ready in one hour, and he did! I lost, or didn't receive my free coupon, he took care of it. After the new owners orientation, I felt like I knew several in one hour, and he did! I lost, or didn't receive my free coupon, he took care of it. After the new owners orientation, I felt like I knew several people, at least faces. One day, I came by to pick up a mat that I ordered for the back floor of my CRV, it was obviously time for your employees to go home, I asked a mechanic standing by the service desk a question I had with how and when to turn on the headlights, he was very kind and helpful, I had my emergency break on, so it interfered with the function of the lights, they wouldn't come on without the break being off. Many people wouldn't have cared, but this young man wouldn't give up until he found the answer to my question. Your waiting area for customers with cars being serviced is very nice. Every employee I dealt with was cordial and helpful. They all showed an interested and caring spirit. My Granddad was a Chevy dealer in Bay Springs for 54 years, so you could say that I grew up in a Chevy family. I love my Honda, also happy that I made the switch from the Chevy to my CRV. More

Al the people at the Paul Moak Honda service department are friendly and helpful. The price for replacing the regulator for the driver side window was a little higher than I would have liked, but it is pr are friendly and helpful. The price for replacing the regulator for the driver side window was a little higher than I would have liked, but it is probably in line with standard rates. I have recommended Paul Moak Honda to friends. More

Wonderful communication w/ service writers, technicians, and the customer. "Upfront" estimates of service cost. Genuine interest in the well being of the client/customer. Our family has experience w/ ove and the customer. "Upfront" estimates of service cost. Genuine interest in the well being of the client/customer. Our family has experience w/ over a dozen Hondas over the years and the folks at the Paul Moak dealership have never disappointed us. Yesterday's visit for maintenance was typically excellent. More

The folks at Paul Moak are always courteous, polite, and professional in their sales and service. Today I had some repair work and recall work done. Although I had to wait for the work to be completed, I fe professional in their sales and service. Today I had some repair work and recall work done. Although I had to wait for the work to be completed, I felt it was finished in a timely manner. As for the price, I don't know how to rate that. I'm sure it's competitive. Thank you, Paul Moak, for taking care of our Hondas over the last 17 years. More

Mr. Holder and Mr. Chadic were very helpful during this process. I first visited Paul Moak Subura and did not get the service I felt I should have. I then went to Paul Moak Honda and received excellent se process. I first visited Paul Moak Subura and did not get the service I felt I should have. I then went to Paul Moak Honda and received excellent service. Mr. Holder and Mr. Chadic were very professional, helpful and courteous during this transaction. More

We went to Paul Moak at the suggestion of one of our friends. We were immediately greeted and shown several cars that matched what we were looking for. All the staff were very attentive and helpful. Dur friends. We were immediately greeted and shown several cars that matched what we were looking for. All the staff were very attentive and helpful. During financial talks with Johnathan they were great in negotiating the price and options. He walked us through everything with the paperwork and the car and even gave us his cell number in case we had any questions. More

Charlie Is always courteous and very helpful in trying to find just the automobile we are looking for. He regularly calls us to keep us updated on the progress and to tell us of all the possibilities of cho find just the automobile we are looking for. He regularly calls us to keep us updated on the progress and to tell us of all the possibilities of choices in trying to find just the car we need. We have recommended him to others. It is always a pleasure to have his assistance in our search for a car. More

Best car buying experience ever!!! The first time I have Best car buying experience ever!!! The first time I have felt comfortable and relaxed at a dealership. No pressure, friendly, knowledgeable and profe Best car buying experience ever!!! The first time I have felt comfortable and relaxed at a dealership. No pressure, friendly, knowledgeable and professional. Charlie is unassuming, delightful and stayed with me every step of the way. A great change from other dealerships where you get dumped into the ogre's nest alone to finish the deal. The best part is there was no ogre! An entirely straightforward and truly pleasant short visit that resulted in the perfect car for me. I cannot recommend them enough. More

I first went to this dealership because it was very close to work. I'm glad that I did. Dealing with Don was a pleasure. This was my first experience in buying a new car, and I was surprised at the profes to work. I'm glad that I did. Dealing with Don was a pleasure. This was my first experience in buying a new car, and I was surprised at the professionalism of Don and the other staff. These guys are not the stereotypical wheelin' dealin' sleaze xxxxx that car salesman can often can be perceived as. If you want a no nonsense car buying experience, I recommend these folks for sure. I was in and out in 2 hours, and didn't leave feeling like I'd been ripped a new one. More