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Paul Moak Subaru

Jackson, MS

4.8
557 Reviews
Call Dealership (601) 352-2700
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740 Larson Street

Jackson, MS

39202

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557 Reviews of Paul Moak Subaru

June 14, 2023

I got around $90 quote to change oil. Finished the service, charge was $132 because they rotated the tyres without my permission and didn’t mentioned when I gave the key to them. When I g More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Goslin
Report | Print
Helpful
June 09, 2023

Chip Burns sold vehicle to me. This is the second car I purchased from him. He was very professional and answered all my questions. I am sure my family will purchase from him aga More

by Nona Killough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 22, 2023 -

Nona Killough responded

Thanks!

Helpful
June 05, 2023

The Service Dept is second to None. We’ve had Mercedez, Jaguars, Lexus and Cadillac. None of their service departments compares to Brian and his team at Subaru Jackson. That’s why my ne More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 26, 2023

Great service, The person who serviced my Subaru knew what he was doing. It’s nice to have knowledgeable personnel to work on your car. More

by Sogood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 25, 2023

Chip, my salesman, made shopping at Paul Moak Subaru a great experience. Everyone was nice, friendly, and professional. I love my new Subaru Outback! More

by Dustyfog1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Josh Dillon
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 25, 2023

My review is specifically for the service department. Great job Morgan. Very professional and friendly. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi Phil, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! We look forward to your next visit! Take care!

Helpful
May 24, 2023

Great experience! Excellent customer service by front desk, welcomed me in immediately. Brian provided great communication throughout the entire process in person and More

by taraamos100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 21, 2023

always exceed my expectations whenever so need service so can depend on Paul Moaj Subaru and Morgan! More

by Sandymy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 15, 2023

Very professional & pleasant. Always giving you timely updates on service & explaining any issues they might find. More

by sjdodd51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 11, 2023

Trouble with remote. Service guys, especially Morgan, were very pleasant and efficient. Since we were from out of town, the use of a loaner car with greatly appreciated. More

by Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi Porter, we're happy you found our staff to be so supportive during your experience here at Paul Moak Subaru. If you have any further questions, please give us a call. We're always happy to help!

Helpful
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