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Paul Moak Subaru

Jackson, MS

4.8
557 Reviews

740 Larson Street

Jackson, MS

39202

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557 Reviews of Paul Moak Subaru

May 08, 2023

I have enjoyed my experience with Paul Moak Subaru. I had my first service visit, and everything went really well. The staff is knowledge and friendly. I was in and out of the service area in about thi More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Morgan Goslin
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2023

When I took my new Subaru to have the oil changed the first time, I spoke with the associate about some concerns and he took care of them promptly. So far, I’ve experienced nothing but great service! More

by sgcaraway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase Carver, Brian Baskin
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

Highly recommend everyone there! Chip burns, Ashley & Ricky in parts were awesome!! I’m loving my new forester ❤️ now just to learn everything about it. More

by Jeaneenbobo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin, Ricky Netherland
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! Thanks again for the recommendation, and have an amazing day!

May 05, 2023

Smooth, easy transaction. Everyone was super helpful, had exactly what I asked for and ready to go when I got there. More

by Krikit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan, Chip Burns, Ashley Herrin
Jun 22, 2023 -

Paul Moak Subaru responded

Hi Krikit, thank you so much for your positive comments about Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2023

The employees of the service department were very welcoming. They greeted me warmly and demonstrated genuine interest and concern about my car and my comfort while I waited. Once my car was ready, th More

by varmshop13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Justin Temple
Apr 27, 2023 -

varmshop13 responded

The employees of the service department were very welcoming. They greeted me warmly and demonstrated genuine interest and concern about my car and my comfort while I waited. Once my car was ready, they explained exactly what they did and provided a copy of the work order. I had a very positive experience!

April 27, 2023

My contact person is Morgan, and he and his Team have spoiled me. I was not looking forward to driving from Madison to Jackson for service, but all that has changed. When I do not need this 3 row anymo More

by quod.mucky01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Morgan Goslin
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2023

Service was fast, professional and efficient. Wonderful customer service and friendly staff. Will be my go-to dealership in the future. More

by ness917
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

April 17, 2023

I hear from them regularly. Always very nice and willing to answers questions. Very pleased. When I have a problem they figure it out or stay on it to make sure my car is in gr More

by msmohed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Morgan Goslin, Todd Druery
April 07, 2023

Morgan in the service dept was definitely knowledgeable and passionate about his craft. Top quality service. More

by Nlhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 09, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2023

From the time I drop off my Outback until the time I pick it up, the service staff is amazing. The techs at Paul Moak always return the vehicle just how I left it, as well. 5 stars all the way! More

by J_smith7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns, Morgan Goslin, Brent McDaniel
Apr 09, 2023 -

Paul Moak Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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