
Paul Moak Subaru
Jackson, MS
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659 Reviews of Paul Moak Subaru
First I made an appointment for 9 am. My second oil change service with my car I purchased from here in October. I scheduled my apps and 3 hrs of waiting both times. I go in and the serv My second oil change service with my car I purchased from here in October. I scheduled my apps and 3 hrs of waiting both times. I go in and the service guy actually stopped me in conversation to say I'm not listening but now that I know I'm supposed to be listening could you repeat yourself?! Really? I felt rushed out, inconveniencing his day by my questions,and honestly mad. I researched Subaru before I purchased my first one from Koby in Mobile. This is my second Subaru. I'm not an idiot, I know about my car. I will more than likely not return for service because of the lack of professionalism and moral fiber of these 2 clerks. More
Each experience at Paul Moak’s Service Department has been a positive one! The service advisors are knowledgeable and experienced, and my Subaru has been attended to with efficiency and professionalism. been a positive one! The service advisors are knowledgeable and experienced, and my Subaru has been attended to with efficiency and professionalism. My most recent service appointment was completed in significantly less time than expected. Special shout-outs to Service Advisor Brian Baskin and to Technician Odarrius Nailer! More
Excellent service team! Super friendly staff that keep you informed. The sales team is also amazing. They treat you like family. I have bought 2 cars from them within the pa Super friendly staff that keep you informed. The sales team is also amazing. They treat you like family. I have bought 2 cars from them within the past 2 years and I have been very satisfied. More
Friendly, knowledgable people. Great service! Extremely easy purchase process. Will be returning for service and sale needs. Great service! Extremely easy purchase process. Will be returning for service and sale needs. More
They have consistently serviced our Subaru ascent in a timely and professional manner! We will continue to use their service department for any needs going forward. timely and professional manner! We will continue to use their service department for any needs going forward. More
Excellent! We were treated with courtesy & all questions & concerns were expertly handled. Very pleased to be the owner of a new Subaru Forester. We were treated with courtesy & all questions & concerns were expertly handled. Very pleased to be the owner of a new Subaru Forester. More
Prompt, courteous service every time! Associate was professional, welcoming, and thoughtful. Explained everything and answered all of my questions. Associate was professional, welcoming, and thoughtful. Explained everything and answered all of my questions. More