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Paul Moak Subaru

Jackson, MS

4.9
659 Reviews

740 Larson Street

Jackson, MS

39202

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659 Reviews of Paul Moak Subaru

May 09, 2022

First I made an appointment for 9 am. My second oil change service with my car I purchased from here in October. I scheduled my apps and 3 hrs of waiting both times. I go in and the serv More

by TG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Baskin, Bradley Clark, Brent McDaniel
May 11, 2022 -

Paul Moak Subaru responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (601) 352-2700. We look forward to hearing from you.

May 11, 2022 -

TG responded

I tried three times today to speak to the person recommended for this today. A gentlemen named Rick. No answer all three times. Feel free to contact me.

May 05, 2022

Each experience at Paul Moak’s Service Department has been a positive one! The service advisors are knowledgeable and experienced, and my Subaru has been attended to with efficiency and professionalism. More

by Beth H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technicians Odarrius Nailer (most recent servicing) and John Pendleton (earlier servicing), Brian Baskin
May 06, 2022 -

Paul Moak Subaru responded

Hi Beth, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Excellent service team! Super friendly staff that keep you informed. The sales team is also amazing. They treat you like family. I have bought 2 cars from them within the pa More

by MichelleB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Ashley Herrin, Morgan Goslin, Ron Wallace
May 08, 2022 -

Paul Moak Subaru responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! We hope you have a great day!

April 26, 2022

Friendly staff and professional service would recommend them for service on your Subaru or other vehicle More

by ge01231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Brent McDaniel
Apr 28, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 22, 2022

Paul Moak was such a nice and friendly place to do business I can’t recommend them enough. More

by camer0n34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Apr 24, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 21, 2022

Friendly, knowledgable people. Great service! Extremely easy purchase process. Will be returning for service and sale needs. More

by Kmcalexander55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Brent McDaniel
Apr 23, 2022 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

April 21, 2022

They have consistently serviced our Subaru ascent in a timely and professional manner! We will continue to use their service department for any needs going forward. More

by K2kellum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
Apr 23, 2022 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

April 15, 2022

Nice helpful people. Clean, neat well lighted. Dealship is located close to our home town Clinton MS More

by charliemc56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Brent McDaniel
Apr 17, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 15, 2022

Excellent! We were treated with courtesy & all questions & concerns were expertly handled. Very pleased to be the owner of a new Subaru Forester. More

by ldelaup73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Josh Dillon
Apr 17, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paul Moak Subaru

April 13, 2022

Prompt, courteous service every time! Associate was professional, welcoming, and thoughtful. Explained everything and answered all of my questions. More

by baltblkmnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Apr 15, 2022 -

Paul Moak Subaru responded

Hi, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

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