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Paul Moak Subaru

Jackson, MS

4.9
657 Reviews

740 Larson Street

Jackson, MS

39202

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657 Reviews of Paul Moak Subaru

February 13, 2021

They were great. We were early so they got us in and out very quickly. They texted to let us know our vehicle was ready. More

by brenvoyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Brent McDaniel
Mar 02, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for taking the time to share your positive Paul Moak Subaru service experience for other shoppers to read. We look forward to taking care of you and your Subaru throughout the future!

February 12, 2021

Great people, great service. Always friendly , efficient and knowledgeable. Why does the review require a 25 word minimum when the less words for a review can be sufficient. More

by Barn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Brent McDaniel
Mar 02, 2021 -

Paul Moak Subaru responded

Ha, we agree and appreciate you doing what it takes to post a 5-star rating for the team here at Paul Moak Subaru! Thank you so very much and we look forward to serving you throughout the future!

February 10, 2021

Chip my salesmen was very friendly and knowledgeable of the outback Subaru I was looking at. Chip knew how to operate all the different features on the car. He was very helpful. I didn’t feel any pressure. More

by john.constant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin
Feb 12, 2021 -

Paul Moak Subaru responded

Thank you for taking the time to share such a thoughtful and thorough review of your recent sales experience here at Paul Moak Subaru. Our team had the best time working with you and we truly appreciate your helping us spread the word about the great service and product Paul Moak Subaru provides. We will look forward to serving you throughout the future--enjoy making lots of fun memories in your new Subaru!

January 10, 2021

The history of excellent Service experiences with Paul Moak, Subaru was only reinforced with my recent appointment.. my 2013 Outback is proving to be one of my best cars owned..but service will be the r More

by Ken Rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin, Brent McDaniel
Jan 22, 2021 -

Paul Moak Subaru responded

Thank you for sharing your positive Subaru service experience online for others to read. It really helps when our customers take the time to share in their own words. The team here at Paul Moak Subaru always enjoy serving you and we will be here for you throughout the future!

January 08, 2021

Took 2020 Subaru Outback Limited in for 1st 6 month included service. Service Department has good COVID-19 measures in place. Keep up the good work! More

by DavMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pendelton , Brian Baskin, Daniel Snellgrove
Jan 22, 2021 -

Paul Moak Subaru responded

Thanks so much for taking the time to share your feedback on your recent service visit here at Paul Moak Subaru! We are determined to do our part and keep our customers and employees protected during this crazy time of COVID...thanks for pointing that out and encouraging us to continue our high standards!

January 02, 2021

Made an appointment for an oil change, tire rotation & asked to have alignment checked. Left 2 hours later with out having the alignment checked. Will not go back. More

by Dlocraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent McDaniel
Jan 08, 2021 -

Paul Moak Subaru responded

We apologize for the mishandling of your alignment check request on your recent service visit. Feel free to reach out to our service manager Rick Hammons at 601-360-2230 or general manager John Scarbrough at 601-360-2120 as we are standing by to speak with you and talk through how to make things right for rebuilding future trust in our dealership.

December 31, 2020

Had a most pleasurable experience from start to finish, Bradley and Ashley were fantastic to work with and highly recommend this dealership to anyone. No harassment or pressure and allowed to take as much More

by New to Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark
Jan 07, 2021 -

Paul Moak Subaru responded

Thank you for sharing your positive Paul Moak Subaru shopping experience online for others to read! Here at Paul Moak Subaru in Jackson, MS we are respectful of each customer's timeframe and never want to pressure anyone to make such an important decision. Welcome to the Subaru family! We know you're going to love your vehicle and we look forward to serving you for years to come!

December 31, 2020

Fast, safe service during COVID outbreak. Had been dreading appointment but after this experience will not hesitate to return the next time I need service. More

by skmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jan 07, 2021 -

Paul Moak Subaru responded

Thank you for sharing your feedback! This truly makes our day to read--the entire team at Paul Moak Subaru has been diligent to re-invent the way we work with our customers to make sure we offer convenient and safe service during COVID-19. We care about our customers and our employees too much to let our guard down. We look forward to serving you throughout the future!

December 10, 2020

Was not pressured.Friendly & knowledgeable .Felt like I Was not pressured. Friendly & knowledgeable . Felt like I got a great deal on my car. Look forward to doing more business in the future. Expedited More

by Jay Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Butch Bandy
Dec 11, 2020 -

Paul Moak Subaru responded

Thanks for taking the time to leave us this awesome review! We appreciate your business and look forward to working with you again in the future! - The Paul Moak Subaru Team

December 03, 2020

Chip was a pleasure to work with. He was very kind, honest, and professional. I would definitely buy from there again. Love the new Subaru. More

by sherrypye85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin
Dec 03, 2020 -

Paul Moak Subaru responded

Thank you for recommending our Chip and our team at Paul Moak Subaru! Keep enjoying your new Subaru!

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