Paul Thigpen Chevrolet GMC

Part 2: 6-7 months go by with no issues on my vehicle at all, I take my vehicle to tire discounters for an oil change and they told me that the WATER PUMP is leaking and needs to be replaced. They asked if all, I take my vehicle to tire discounters for an oil change and they told me that the WATER PUMP is leaking and needs to be replaced. They asked if I had a warranty on it and I said I should have one with Paul Thigpen and they recommended I take it to them because there's a warranty for it. I called this past Saturday and they told me the warranty is through Jenkins and that they will try and see if jenkins will cover some of the labor. They said I can bring in my Jeep on Wednesday. I dropped it off Tuesday afternoon so they can work on it first thing Wednesday morning. They said it should be ready Wednesday afternoon. When I asked what the price is going to be, they quoted me $421+ tax because the warranty only covers the part, not the labor. Which is weird because that wasn't close to what I was charged last time.. shady. They ended up getting the water pump from O'Reilly's which is right next door and not Jenkins? Shady as well. Through the text service they provide I messaged them and asked them at 4pm(due to them not keeping me updated on my vehicle) and asked when the jeep will be on ready, they said "if all goes well, it should be ready tomorrow" . I ended up getting the jeep back on Thursday. Not even 100 miles driving down the road, my check engine light turns on. I went to advance auto, they ran diagnostics and told me that it's an 02 sensor. Now I am going to have to pay around $100 for the part and I WILL NOT be taking it to Paul thigpen. They have lost my business, my dad's business who also purchased a vehicle with them and has had nothing but issues since the day he bought it, And my sister will not be going here after her warranty runs out because she also purchased her vehicle here last year. I encourage everyone thinking about taking their vehicles here to reconsider and go somewhere else unless you want be scammed and end up frustrated. I got played. NEVER AGAIN. More

Worked with both Jordan and Amanda to get warranty work done on my 2023 Buick Encore GX. They went above and beyond to take care of me. Won’t have my car serviced anywhere else!! Great folks done on my 2023 Buick Encore GX. They went above and beyond to take care of me. Won’t have my car serviced anywhere else!! Great folks More

Outstanding service! Jordan in service was professional, friendly, and went above and beyond. He kept me informed and made the whole experience stress-free. Highly recomm Jordan in service was professional, friendly, and went above and beyond. He kept me informed and made the whole experience stress-free. Highly recommend! More

Great service salesman explained how everything works he was so helpful everyone was helpful Thank you all was so helpful everyone was helpful Thank you all More

I recently brought my 2024 Chevrolet Trailblazer to Paul Thigpen Chevrolet for routine service—just an oil change and tire rotation—and I couldn’t be more pleased with the experience. Booking an appointm Thigpen Chevrolet for routine service—just an oil change and tire rotation—and I couldn’t be more pleased with the experience. Booking an appointment online was quick and convenient, and I was able to choose the exact day and time that worked for me. The service team was prompt, professional, and efficient. They completed the work in great time with no issues at all. What really stood out was the courtesy and professionalism of the staff. The service technician was especially polite, and everyone I interacted with made the process smooth and stress-free. If you're looking for dependable service with a personal touch, I’d definitely recommend Paul Thigpen Chevrolet. More

Paul Thigpin Chevrolet in Lafayette, Georgia was a great experience buying my 2026 equinox they all were very professional and a pleasure to work with. I would recommend them to everyone. experience buying my 2026 equinox they all were very professional and a pleasure to work with. I would recommend them to everyone. More

Harley was fantastic to deal with. All the staff were helpful and worked to get us a deal we were happy with. Highly recommend! All the staff were helpful and worked to get us a deal we were happy with. Highly recommend! More

Service sticks to scheduled appointments well. There is not a long delay before your vehicle is in the service bay. There is not a long delay before your vehicle is in the service bay. More