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Paul Thigpen Ford

Vidalia, GA

5.0
117 Reviews
Call Dealership (912) 537-3673

2607 E 1st St

Vidalia, GA

30474

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117 Reviews of Paul Thigpen Ford

August 17, 2026

From the first conversation until they finished the job, they were very helpful and job was completed thoroughly. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in parts and service was exceptional in guiding me through things. Will definitely come back!
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Aug 18, 2026 -

Paul Thigpen Ford responded

Hi John, we are happy to read that the team was so helpful from start to finish! Thanks for choosing Paul Thigpen Ford in Vidalia, GA, and we hope to see you again in the future.

August 06, 2026

Jordan was wonderful. No pressure sales. Love my vehicle! Noticed a tiny issue with a windshield wiper and they had me bring it in and replaced it promptly. More

by Kimsarver01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Print
Aug 06, 2026 -

Paul Thigpen Ford responded

Hi Kim! We're delighted to hear that Jordan made your experience pressure-free and enjoyable at Paul Thigpen Ford in Vidalia, GA! Enjoy your new vehicle and know we're here to help anytime!

August 06, 2026

Jordan is great, a pleasure to work with. No pressure sales. He helped in every way he could. Thanks You More

by japanderson
Recommend Dealer
Yes
Employees Worked With
Jordan Wilbankes, KENECT REPUTATION
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Aug 06, 2026 -

Paul Thigpen Ford responded

Hi Anderson! We're glad you enjoyed working with Jordan! Thank you for choosing Paul Thigpen Ford in Vidalia, GA, and for sharing your experience. Safe travels!

July 22, 2026

The service department is definitely 5 star. Amanda is great and will do everything possible to get you the help you need so that you can be back on the road ASAP. Their customer service is to More

by hoagie89048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service 5 star , Steve Gordon, KENECT REPUTATION
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Jul 23, 2026 -

Paul Thigpen Ford responded

Thank you for recommending Amanda, our team, and Paul's Lounge at Paul Thigpen Ford Vidalia, GA! We appreciate your business and look forward to welcoming you back!

June 19, 2026

Lincoln Navigator serviced 6-17-26. Nick Johnston was superb as were all the Employees! More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Johnston is superb!!, Steve Gordon, KENECT REPUTATION
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June 03, 2026

I Always get great service. I feel confident that my vehicle is 100% taken care of. More

by mepwhitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martell and Kenny
Print
Jun 04, 2026 -

Paul Thigpen Ford responded

Thank you for trusting Paul Thigpen Ford Lincoln with your vehicle service. We appreciate your confidence in our team.

May 25, 2026

The service experience today was excellent. Martrell and Kenny are knowledgeable, professional, friendly and helpful! More

by shermgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martrell and Kenny
Print
May 26, 2026 -

Paul Thigpen Ford responded

Thank you for sharing your positive experience with our team. We appreciate your feedback about the service at Paul Thigpen Ford Lincoln.

May 20, 2026

Service of my Tahoe was prompt and professional. Amanda at the service desk was professional and service oriented. More

by Ggoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda service desk, Steve Gordon
Print
May 01, 2026

The salesman was very knowledgeable about the car we wanted. They were easy to talk to.I had already done my homework so I would know how much I should pay down and what my monthly payments would be.The More

by Bryan Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy jack Gregory
Print
April 28, 2026

Paul Thigpen Ford in Vidalia has the BEST service department. They are professional, friendly and service my car in a timely manner. I always pick up my car and it has been washed and is extra-shiny! More

by blmills76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Print
Apr 28, 2026 -

Paul Thigpen Ford responded

Thank you for recognizing our service department's professionalism and care. We appreciate your continued trust in Paul Thigpen Ford Lincoln.

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